It's no secret that any growing small-to-medium sized business must monitor and manage its business technology in the most cost-efficient way. The tricky part is figuring out how to do this without sacrificing the overall experience of the end-user. End-users can be clients and customers or employees. Both rely on the efficiency of a firm's...The post Inquiring SMBs Want to Know... What's the Difference Between a Help Desk and NOC? appeared first on Daily Computing Solutions, Inc.