D3 Blog Why Digital Must be an Ongoing Strategy, Not a Single Project

Many financial institutions are already budgeting and planning strategic initiatives for 2020, and there's no doubt that digital remains a top priority among bank and credit union leadership. Major retailers and tech companies are offering a seamless, intuitive digital experience for consumers, so why wouldn't they expect the same from their financial institution? Consumer expectations are higher than ever before, and banks and credit unions must determine how to best meet their evolving needs.