D3 Blog What the Chime Outage Can Teach Digital Only Banks

A few weeks ago, Chime, one of the nation's largest challenger banks with more than 5 million customers, experienced an outage that left consumers unable to make withdrawals or deposits and without access to Chime's website and mobile app for over 24 hours. During this outage, customers were stuck at restaurants and in parking garages, incapable of retrieving their funds or paying their bills.