CX Technologies Blog Recognizing the Invisible Customer

Modern enterprise marketing platforms from Adobe, Oracle, Salesforce and others are great at engaging with web and app customers. But what about all the customers that are in your physical locations?  Your retail store, restaurant, hotel, bank, etc… Marketing platforms have a giant blind spot – they totally miss the in-venue customers.  And because of The post Recognizing the Invisible Customer appeared first on ENGAGEcx.