Creative Virtual Blog Using Artificial Intelligence to Build Better Relationships with Customers

By Chris Ezekiel, Founder & CEOThe buzz and hype around all things artificial intelligence (AI) is pretty amazing as I'm sure you'll all agree. It's important for organisations to go beyond that buzz and really understand how AI can help them reach their business goals. CRMXchange's recent Tech Tank roundtable webinar, Artificial Intelligence in the Contact Center, dug into this topic with industry research and live demonstrations. I was pleased to be able to join the expert panel and share insights into this topic.During my presentation I shared how chatbots, people and AI are being used across organisations to create a seamless customer experience. Read moreThe post Using Artificial Intelligence to Build Better Relationships with Customers appeared first on Creative Virtual.