Actively building positive relationships after a difficult conversation is not easy, but it is a muscle you can build and it gets easier with practice. It can also give you a reputation as a go-to problem solver and collaborator [...] Dolores Bernardo wrote about concrete further steps after a tough conversation at work for creating a long term relationships and [...]The post Difficult Conversation at Work - Next Steps appeared first on Thomas Otto - User Experience Designer Research, Concept and Strategy.
