How many customers is it OK to lose? All business owners will say "zero," but in reality, that is not a practical answer. Every business loses customers. Research shows that the average business loses about 10% to 25% of its customer base per year. Some argue that, as long as there are more customers coming in than... Read MoreThe post Are You Losing Too Many of Your Customers? appeared first on CRA Telecom - Helping Telecom Agents Manage Less & Earn More.
