During August we converted all our clients from Rackspace to Amazon Web Services (AWS). For most clients, this process was not noticeable and did not create any downtime or disruption. For others, some effort on your part was required to point your DNS or A record to AWS. Some clients experienced a sluggish Admin or even some downtime as we had a certain server giving us some issues, which we have since resolved. In any technical conversion that is a risk of unforeseen circumstances and for those that had an issue, I apologize.