At The Container Store, our way of doing business is built on our Foundation Principles, which we equate to "7 Ways To Do The Right Thing." These are:1. 1 Great Person = 3 Good People2. Train For Success3. We Sell Complete Solutions4. The Best Selection, Quality & Service5. Air of Excitement6. When It's A Win-Win, We All Win7. Communication Is Leadership The Foundation Principles not only guide how The Container Store operates, but also foster a company culture that prioritizes employee growth, teamwork, and creating a positive customer experience.This month we spoke to two exceptional employees—Lucy Bond and Betty Hernandez—who have demonstrated these principles wonderfully throughout their careers. With a combined tenure of over 25 years, they offer unique insights into how these principles have shaped their careers and the company's culture, and as well as how it helped them discover their dream jobs! Lucy Bond, B2B Contract AdministratorLucy, can you tell us a bit about your journey at The Container Store?I joined The Container Store in November 2022 as a Project Coordinator in the B2B (Business-to-Business) department. After 8 months in this role I was presented the opportunity to apply for the department's Contract Administrator role, which is the one I currently occupy.What has been your most rewarding experience so far?Collaborating with other departments on potential new revenue streams for the company has provided me the opportunity to work across organizational boundaries and gain a deeper understanding of how different parts of the business operate. These experiences can be crucial for moving into higher-level management or leadership positions.If someone was considering applying to The Container Store, what would you tell them?Do it—you'll be glad you did! Not only will you enjoy your job, but also the people you work with, and that's equally important. Betty Hernandez, Store Facilities ManagerBetty, you've been with The Container Store for over two decades. How has your role evolved over the years?My career journey started when I took a part-time position in the Distribution Center working for Special Processing. After working a few months on that team, I was offered a full-time position to manage the barcode labels of our products.A few years later, my organization skills and attention to detail caught the attention of Karen Beardmore (who was our Director of General Services and Purchasing at the time), and she offered me an opportunity to work in the office as an Administrative Assistant. That later opened up other growth opportunities and led me to the Store Facilities team, which I've been a part of for the past 25 years.What is it that's made you want to stay this long?The Container Store's culture has contributed greatly to my enjoyment of coming to work for the past 28 years. I feel so valued and respected by my peers.What's been one of the highlights?I was recently a recipient of a Foundation Award, which is only given out to seven people within the whole company each year. What better career success can I point to than that? It was truly a surprise, and I am beyond grateful for my team and their trust in me.What advice would you give to someone considering a career at The Container Store?My advice is to take the opportunity and don't look back. You'll never know where it will take you. We consider The Container Store more than just a job—it's a community where individuals can grow, connect, and discover their true potential. If you're looking for a way to build a fulfilling career, make meaningful connections, and have fun while doing it, The Container Store just might be the perfect fit for you!Learn more about open positions and apply here
Container Store is a Texas-based retail company that owns and operates a chain of 100+ stores selling products such as pantry organizers, desks, and chairs for individuals.