As ecommerce managers, we wear many hats-strategist, manager, analyst, and sometimes even firefighter, addressing customer concerns in real time. Scaling customer service, especially as your business grows, can feel overwhelming. But here's the good news: AI can transform your approach to customer support, enabling you to automate repetitive tasks while still delivering a delightful experience ... Continue reading "Scaling Customer Service with AI: How to Automate and Delight Customers"The post Scaling Customer Service with AI: How to Automate and Delight Customers appeared first on Command C: Shopify Plus, BigCommerce, Magento Ecommerce.