You worked hard to get your customers. But are you working hard enough to keep them? While many businesses focus their marketing budget on finding new customers, smart companies know that keeping existing customers happy is often more profitable. After all, these people already know you, trust you, and have proven they’re willing to spend money with your business. That’s where direct mail can play a powerful role in your customer retention strategy. Unlike mass marketing efforts aimed at new customers, retention mail lets you leverage something incredibly valuable: data about your customers’ actual buying habits and preferences. This guide will show you: Whether you’re trying to increase repeat purchases, reactivate dormant customers, or build longer-term loyalty, you’ll learn practical ways to use direct mail to keep your customers coming back. The […]
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