Customer interactions have radically changed. In less than 20 years, most customers who have issues with their computer devices need to visit its designated support centre for product returns. And often, the issue is not resolved on the spot. Today, transactions are done through the line-to-line communication with the help of a customer care or support specialist. Thanks to ...Read MoreThe post Fundamentals of Technical Support Options in the Most Crucial Industries appeared first on CKS Global Solutions LTD.
