Chattermill, a platform to analyse customer feedback at scale, is looking to double its growth after receiving a $26m (£21.1m) Series B investment. The startup was founded in 2015 with the goal of incorporating AI into the work of customer experience (CX) teams. The Chattermill platform analyses all digitally available interactions between a company and [...] The post Chattermill secures £21m for AI customer feedback analysis appeared first on UKTN | UK Tech News.
Chattermill is an England-based business intelligence platform that offers solutions such as customer feedback and support analytics for industries including retail and E-commerce.