CDW Blog Intel and ServiceNow: A Powerful Combination for Remote Devices

For the first time, Intel is integrating its remote management features with the ServiceNow IT service management platform. For our customers - the vast majority of whom use ServiceNow - this means that we will be able to offer faster, more seamless service on Intel-powered devices than ever before.Intel Active Management Technology (AMT) within the Intel vPro platform allows organizations to access and control devices remotely (regardless of their state or location), even if unattended. Intel Endpoint Management Assistant (EMA) is a wireless remote management solution for business, helping to support mobile employees working both inside and outside an organization's firewall.These two tools themselves aren't new. In fact, their benefits are generally well known. For example, a Forrester Consulting report showed that Intel AMT and other Intel vPro platform security features could help save an average midsized company $87,000 annually in avoided IT costs by reducing help desk management incidents by up to 375 incidents per year, and security-related incidents by up to 250 per year.The post Intel and ServiceNow: A Powerful Combination for Remote Devices appeared first on CDW Solutions Blog.