Quickly and Accurately diagnose malfunctioning equipment in order to minimize down time. Timely repairs to computer equipment and printers Onsite repairs by trained IT Professionals versus taking equipment to repair facility Ability to Budget, present monthly fee to avoid emergency calls which can cost $100 to $155 per hour which does not cover the parts required to repair items. Avoid buying complete new unit replacements and then still having to pay to have the new equipment installed. Take advantage of locally stocked repair parts and replacement units.