The implementation of remote monitoring and predictive (and therefore proactive) support can boost both customer satisfaction and bottom-line profitability. For service groups, embedded diagnostics can remotely monitor the health of installed equipment, analyze equipment performance data, understand and predict equipment failure, and trigger preventive spare parts and on-site repair events. But to unlock these benefits, [...]The post Remote monitoring of IoT devices boosts profitability and customer satisfaction first appeared on Bruviti - Agentic service resolution for equipment and devices.
Bruviti is a California-based AI-powered platform that provides solutions such as fault prediction, case-based reasoning and expert guidance for OEMs and parts distributors.