Understanding guest sentiment is critical for restaurants aiming to foster loyalty, improve customer experience, and drive revenue. Every day, diners share their opinions through reviews, social media posts, and direct feedback, creating a wealth of sentiment data that savvy restaurateurs can transform into actionable intelligence. With 86% of consumers willing to pay more for a... Read more »The post Turning Guest Sentiment into Action: How Restaurants Can Personalize Engagement for Maximum Impact appeared first on Bloom Intelligence.