BirdEye Blog How will review response trends 2025 impact customer engagement

In 2025, review response trends are reshaping how businesses engage with their customers. Reviews are no longer just one-way feedback-they've become part of a broader, ongoing conversation between brands and their audiences. As customer expectations for quick, relevant, and respectful replies rise, companies are rethinking how they manage and respond to online feedback effectively. AI [...]The post How will review response trends 2025 impact customer engagement appeared first on Birdeye Customer Experience Management.