Big Buck Research & Analytics Blog We're hoping your customers aren't satisfied

Before you get riled up, let me explain. It's not because if your customers aren't satisfied you'll come running to us for help, it's because in order for you to succeed your customers must be more than just satisfied! A "totally satisfied" customer contributes 2.6 times the revenue than a "somewhat satisfied" customer. I would venture to guess ... Continue reading We're hoping your customers aren't satisfied