Big Buck Research & Analytics Blog The one list your business doesn't want to be on

There are many "top" lists and "worst of" lists, but ending up on the Customer Service Hall of Shame list may be the last list that any business wants to appear on. As usual 3 of the top 5 offenders are cable/satellite providers while businesses from the financial industry and telecomm round out the top. ... Continue reading The one list your business doesn't want to be on