Beyond20 Blog What is the ITIL 4 Service Value Chain?

ITIL 4 has employed a new model for value creation, known as the Service Value System. This system is representative of how all the components and activities of an organization come together to facilitate value creation through IT-enabled services. Central to this system is the Service Value Chain. This is an operating model for delivery of services through six key activities, which can be combined in a variety of ways to provide a flexible set of value streams.