Within the Support Section, there are helpful videos, documents and folders that you can download that go through using SR1. The support page includes sections on:Creating/Maintaining DealsUploading Sales StatementsHow To Upload Statements From Certain VendorsUsing SR1 For The First TimeImporting Contacts/ReleasesTo access the support section of the website, just contact us at support@backlashsolutions.com for the password with "Support Password" in the headline.