AyaNova Blog Keep your customers by keeping them informed

66% of customers switch due to poor customer service (Accenture) Many aspects make up great customer service. The most basic and easiest to provide, but unfortunately the most overlooked is: keep your customer informed. I'm not talking about documenting every single detail of what service you provided, how you provided, what tools you used. I am just talking about letting your ... Continue reading Keep your customers by keeping them informed