Overview Challenge: Navigating a complex contact center transformation Win: $25K+ MRR deal with SuccessKPI Duration: 16 months Customer: Top 10 National Healthcare Provider Customer Point of Contact: Senior Director of Global Infrastructure Support: AVANT Sales Engineering In the fall of 2023, a Trusted Advisor business came to AVANT with a customer they had [...]The post How Unpacking a Contact Center Conversation Led to a Full Migration Execution appeared first on AVANT.
Avant is an Illinois-based IT decision-making platform that provides solutions such as managed hosting, cloud security and colocation for various industries.