AptEdge: Startup conversation: AptEdge uses AI and natural language processing to streamline customer care

In our latest startup conversation, I sat down with two executives of AptEdge, a firm using natural language processing to improve customer service. Aakrit Prasad (pictured, right) is the co-founder and chief executive of AptEdge, and industry veteran Bobby Napiltonia (right), serves as an adviser to the company, an executive with experience from Twilio Inc. [...]The post Startup conversation: AptEdge uses AI and natural language processing to streamline customer care appeared first on SiliconANGLE.