AptEdge: AptEdge.io leverages AI and AnswerGPT to reduce customer escalations

Today's digital economy implies a virtual product and service delivery approach across most verticals. With that comes the need for customer service teams to address concerns as early as possible and avoid escalations. AptEdge.io Inc. is reducing the escalation impact for companies by providing customer service teams with technologies that bring them closer to crucial [...]The post AptEdge.io leverages AI and AnswerGPT to reduce customer escalations appeared first on SiliconANGLE.