The evolution of the Internet, social media, and mobile communications has changed the way companies (whether large and small) interact with their customers. Phone calls and emails to voice customer complaints have fallen by the wayside, quickly abandoned in favor of posting grievances online instead - be it a tweet, review, or blog post. Automation...The post Building a Self-Service Support Through an Online Developer Community appeared first on AnswerHub.
AnswerHub is a North Carolina-based knowledge management platform that provides solutions including SSO integration, E-mail template and theme customization for businesses.