Anakage Blog Remote Service Desk automation in a NOC model

Introduction Anakage is an end-user support automation platform which empowers the Shared Services Center or NOC Model automation using the concept of Multi-tenancy. It is a smarter way of handling IT Service Desk Automation. Let us see How. How? Multi-tenancy is a software architecture where a single instance of software […] The post Remote Service Desk automation in a NOC model appeared first on Desktop and End User Support Automation Platform.