When deploying a cognitive solution like Amelia, one of the most important steps an organization needs to take is the creation of a robust Cognitive Center of Excellence (CCOE). CCOEs are internal teams of full-time employees hailing from various disciplines who are responsible for the implementation, maintenance and development of cognitive Artificial Intelligence (AI) technologies...The post A Cognitive Center of Excellence Creates Strong Human-AI Partnerships appeared first on IPsoft.
Amelia is a New York-based conversational AI platform that provides customer and employee engagement solutions for industries such as healthcare and insurance.