Alhena AI Blog I, GenAI Bot: 10 Guiding Principles for Generative AI (GenAI) Bots in Customer Service
Isaac Asimov had 3 Laws of Robotics. Generative AI bots, especially when used in customer service, should also have guiding principles.
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Alhena AI is a California-based generative AI platform that provides solutions such as automated customer support, vendor relations and audience management for enterprises.
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