Every company gets customer complaints. However, not every company knows how to respond the right way, especially in a way that saves their relationship with the customer. Here are five ways to redeem your customer complaints, and turn them into positive interactions. 1. Make giving feedback easy. Create an environment in which it’s easy for customers to contact you. Customers ...
Continue reading How to Redeem Your Customer Complaints (and Save the Customer Relationship) at Arkansas Graphics, Inc..
