HOLLAND, Mich. & MANCHESTER, England--(BUSINESS WIRE)--BluJay Solutions, a leader in supply chain software and services, and Adelante SCM, a research firm and peer-to-peer community for supply chain and logistics professionals, today released its research report, "Competing on Customer Experience: The Driving Force Behind Supply Chain Innovation." The research, produced by Adelante SCM and presented by BluJay Solutions, was conducted to explore the links between supply chain management innovati