Zendesk Articles

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Zendesk's Adds Conversations to New Sales and Service Suites

Zendesk's service-first offerings gives SMBs omnichannel customer communications and support platform... See more »
March 31, 2020ZenDesk BlogBlog

Improve customer loyalty and retention by focusing on relationships

Ask any business leader, and they’ll tell you that yes, of course, they want loyal customers. But the... See more »
March 31, 2020ZenDesk BlogBlog

Fast-track lead generation with Sell + Reach

Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeli... See more »
March 31, 2020ZenDesk BlogBlog

How to choose the best CRM for your business needs

If you asked someone 30 years ago what customer relationship management (CRM) meant, you’d get a very... See more »
March 31, 2020ZenDesk BlogBlog

What customer engagement actually means

Congrats — you have a product or service that people appreciate enough to pay for. But your offering,... See more »
March 31, 2020ZenDesk BlogBlog

How online retailers are transforming the customer experience with conversational commerce

In August 1994, the very first e-commerce transaction took place when a man sold a Sting CD to a frie... See more »
March 31, 2020ZenDesk BlogBlog

What is the sales pipeline and how do you track it?

It's a sales rep's job to guide consumers through the process of learning about your organization's p... See more »
March 31, 2020ZenDesk BlogBlog

How data improves customer service

A data and analytics strategy is a great place to start addressing some of the roadblocks that can po... See more »
March 31, 2020Martech SeriesNews

Zendesk Benchmark Snapshot Shows Widespread Global Service Impacts

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% t... See more »
March 31, 2020PC MagazineNews

Zendesk Sell

Zendesk Sell improves on the ease of use and lead management features of Base CRM while adding a whol... See more »
March 30, 2020ZenDesk BlogBlog

Integration bonanza

Work from home has us feeling isolated and stir-crazy. We hope you can nerd out and lose yourself in ... See more »
March 27, 2020Channel FuturesNews

Zendesk Teams with Tata Consulting to Better Serve Partners

A new global partnership between CRM platform vendor Zendesk and the international organization, Tata... See more »
March 27, 2020ZenDesk BlogBlog

5 ways to use a CRM to boost your business

You probably can't imagine life without your smartphone. You can just say "Hey Siri, call Mom" and in... See more »
March 26, 2020destinationCRMNews

Zendesk Launches Products to Help with Coronavirus

Zendesk is offering free resources, including new product bundle, to make it easier for businesses to... See more »
March 26, 2020ZenDesk BlogBlog

Customer relationship management: a guide

Over the past 30 years, the term customer relationship management (CRM) has evolved with the times-wh... See more »
March 26, 2020Mobility IndiaNews

Zendesk Announces Partnership with Tata Consultancy Services

Zendesk, Inc. (NYSE: ZEN) today announced a strategic alliance with Tata Consultancy Services (TCS) t... See more »
March 25, 2020The PaypersNews

Northmill invests in Zendesk to assist with customers' needs

Northmill, a Sweden-based banking group, has invested in Zendesk, a cloud-based platform from CRM.... See more »
March 24, 2020Crowdfund InsiderNews

Swedish Tech Bank Northmill Invests in Zendesk's Cloud-Based Platform

Northmill, a banking group based in Sweden, recently announced it has invested in a new cloud-based p... See more »
March 24, 2020destinationCRMNews

Zendesk Stresses Messaging's Growing Role at Relater Event

Zendesk officials highlighted the addition of messaging capabilities in many of its recent product re... See more »
March 24, 2020Business WirePress Release


SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced a strategic alliance with T... See more »
March 23, 2020UC TodayNews

Zendesk Reveals State of Messaging 2020 Report

Leading collaboration and workflow company, Zendesk, recently announced its 2020 State of Messaging r... See more »
February 1, 2020PR NewswirePress Release

Zendesk Guide Translation Completes Omnichannel Multilingual Support Solution

CHEYENNE, Wyo., Jan. 31, 2020 /PRNewswire/ -- Language I/O® has added Language I/O Guide translation ... See more »
December 11, 2019NewsfilePress Release

Faruqi & Faruqi, LLP Encourages Investors Who Suffered Losses Exceeding $100,000 In Zendesk, Inc. To Contact The Firm

New York, New York--(Newsfile Corp. - December 11, 2019) - Faruqi & Faruqi, LLP, a leading national s... See more »
December 4, 2019GlobalNewswirePress Release

Bragar Eagel & Squire, P.C. Reminds Investors That Class Action Lawsuits Have Been Filed Against iRobot, Zendesk, PG&E Corporation, and Sealed Air and Encourages Investors to Contact the Firm

NEW YORK, Dec. 04, 2019 (GLOBE NEWSWIRE) -- Bragar Eagel & Squire, P.C., a nationally recognized shar... See more »
November 21, 2019GlobalNewswirePress Release

Zhang Investor Law Reminds Investors of Deadline in Securities Class Action Lawsuit Against Zendesk, Inc. - ZEN

NEW YORK, Nov. 21, 2019 (GLOBE NEWSWIRE) -- Zhang Investor Law announces a securities class action la... See more »
November 5, 2019NewsfilePress Release

Faruqi & Faruqi, LLP Encourages Investors Who Suffered Losses Exceeding $100,000 In Zendesk, Inc. To Contact The Firm

New York, New York--(Newsfile Corp. - November 4, 2019) - Faruqi & Faruqi, LLP, a leading national se... See more »
September 26, 2019StreetInsiderPress Release

Freeze Tag Offers Frighteningly Fun Munzee Event Update and Halloween Packages

TUSTIN, CA / ACCESSWIRE / September 26, 2019 / Freeze Tag (OTC PINK:FRZT), a leading creator of locat... See more »
July 30, 2019Business WirePress Release

Zendesk Announces Second Quarter 2019 Results

May 22, 2019GlobalNewswirePress Release

Stella Connect Named as Zendesk Suite Ready Launch Partner

New program designed to unlock enhanced functionality for Zendesk Suite Customers... See more »
April 4, 2019ZenDesk Youtube ChannelVideo

"Kevlin Henney - What Do You Mean" on YOUTUBE

April 1, 2019ZenDesk Youtube ChannelVideo

"Zendesk Support Leadership Forum" on YOUTUBE

March 15, 2019ZenDesk Youtube ChannelVideo

"Zendesk beim KVD Service Congress 2018" on YOUTUBE

March 4, 2019ZenDesk Youtube ChannelVideo

"Zendesk Showcase 2019" on YOUTUBE

February 19, 2019ZenDesk Youtube ChannelVideo

"Zendesk for Startups: Business Rules Basics" on YOUTUBE

February 15, 2019ZenDesk Youtube ChannelVideo

"Zendesk Enterprise Demo in São Paulo" on YOUTUBE

January 16, 2019ZenDesk Youtube ChannelVideo

"What's Good: Anticipate with Connect" on YOUTUBE

January 7, 2019ZenDesk Youtube ChannelVideo

"Zendesk Partners" on YOUTUBE

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