West Corporation

West provides technology-enabled communication and infrastructure management services for healthcare, retail, insurance and telecommunication industries. Read more

2,877 Followers on Owler
2,877 Followers on Owler
2,877 Followers on Owler
2,877 Followers on Owler

West Corporation

West provides technology-enabled communication and infrastructure management services for healthcare, retail, insurance and telecommunication industries. Read more

WEST CORPORATION TOP COMPETITORS OR ALTERNATIVES

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Avaya is perceived as one of West Corporation's biggest rivals. Avaya was founded in 2000, and its headquarters is in Durham, North Carolina. Avaya competes in the Telecommunication Services field. Avaya has 1,393 fewer employees than West Corporation.

AT&T is one of West Corporation's top rivals. AT&T is a Public company that was founded in 1876 in Dallas, Texas. AT&T operates in the Telecommunications Equipment industry. Compared to West Corporation, AT&T has 220,341 more employees.

BT Conferencing is West Corporation's #3 rival. BT Conferencing is a Private company that was founded in Quincy, Massachusetts in null. BT Conferencing is in the industry. BT Conferencing has 9,600 fewer employees vs. West Corporation.

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West Corporation Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
NSO Group AB

Apr 2019

Source »
undisclosed
Notified is a public relations platform that enables brands to monitor, measure and respond to social media discussions.
Zferral, Inc.

Oct 2018

Source »
undisclosed
Ambassador is a cloud-based relationship marketing platform that allows organizations to track and manage customer referrals.
INXPO, Inc.

Sep 2018

Source »
undisclosed
INXPO is a webcasting platform that allows businesses to engage customers, employees, partners and prospects through online events.
Avoke

Jun 2018

Source »
undisclosed
AVOKE is a provider of call experience analytics and voice, text and unified communication management solutions.
Flowroute, Inc.

Jun 2018

Source »
undisclosed
Flowroute provides cloud-based call routing, SIP trunking and messaging services for the telecommunication sector.

These are all the companies that West Corporation has acquired. West Corporation has acquired 20 companies and its latest acquisition was NSO Group AB in Apr 2019. Notified is a public relations platform that enables brands to monitor, measure and respond to social media discussions.

West Corporation Funding History

Since West Corporation was founded in 1986, it has participated in 3 rounds of funding. In total West Corporation has raised $2.9B. West Corporation's last funding round was on Jun 2016 for a total of $2.1B

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Debt
Jun 2016
$2.1B
-
Equity
Jun 2016
$400M
-
IPO
Mar 2013
$425.5M

Since West Corporation was founded in 1986, it has participated in 3 rounds of funding. In total West Corporation has raised $2.9B. West Corporation's last funding round was on Jun 2016 for a total of $2.1B

West Corporation Investments

No recent investments found related to West Corporation

These are all the companies that West Corporation has invested in. West Corporation has invested 20 companies and its latest investment was NSO Group AB in Apr 2019. Notified is a public relations platform that enables brands to monitor, measure and respond to social media discussions.

West Corporation News

July 31, 2019UC Today

West Gains Upper Hand in International Telecoms

With their recent expansion of international coverage, West brings the use of Cloud-based local and t... See more »
June 27, 2019UC Today

West Corporation Reveals Rebrand to Intrado

West Corporation, one of the global leaders in tech-enabled services in the communication environment... See more »
June 25, 2019TMCnet

West Expands Flowroute Acquisition for a Wider International Presence

West Corporation, an Omaha-based provider of communication and network infrastructure services, inclu... See more »
June 24, 2019Benzinga

West Telecom Services Expands Flowroute Solution to Deliver International Coverage of Cloud-based, Local and Toll-free Numbers

OMAHA, Neb., June 24, 2019 (GLOBE NEWSWIRE) -- West Corporation ("West" or the "Company"), a global l... See more »
May 13, 20194-traders

West Corporation Announces Second Annual Word-of-Mouth Digital Summit

(marketscreener.com) OMAHA, Neb., May 13, 2019 (GLOBE NEWSWIRE) -- West Corporation ("West" or the "C... See more »
April 26, 2019UC Today

West Acquires Cloud Monitoring Company, Notified

Leading technology enablement business, West Corporation recently announced its acquisition of the cl... See more »
April 4, 2019ChannelVision Magazine

West Hires Caram to Lead Global Partner Program

Meredith Caram, formerly of AT&T, has been hired by West and will serve as its vice president of glob... See more »

West Corporation Blogs

May 15, 2020West Blog

If Texting to 9-1-1 was easy…

The Blog If Texting to 9-1-1 was easy… appeared first on Intrado.... See more »
May 15, 2020West Blog

How to ID and Verify Customers: Best Practices for Automatic Identification | Inside CX

Resolving customer issues as efficiently as possible is a goal for any contact center. So what if yo... See more »
May 1, 2020West Blog

IVR Trends to Watch in 2020 and Beyond | Inside CX

IVR, or interactive voice response, has been around for a long time, but these popular solutions hav... See more »
April 17, 2020West Blog

Customer Service Bots: What Are They and How Should You Use Them? | Inside CX

Discussion about bots is everywhere. Some describe bots as the next best customer care solution, whi... See more »
April 13, 2020West Blog

It’s a Tool, not an Invasion! 911 Location Identification for Alarm/Security Monitors

The Blog It’s a Tool, not an Invasion! 911 Location Identification for Alarm/Security Monitors ap... See more »
April 3, 2020West Blog

RCS Will Replace SMS: What’s That Mean for Customer Texting? | Inside CX

Not every piece of new customer experience (CX) technology has the potential to completely replace a... See more »
March 6, 2020West Blog

Medication Adherence: The Role of Pharmacy, Insurance and Healthcare | Inside CX

On a list of ways to keep people healthy, medication adherence must be near the top. Studies have fo... See more »

West Corporation Press Releases

April 8, 2019globenewswire

West Corporation Partners with Telestream to Simplify High-Quality Live Streaming for Events and Webinars

OMAHA, Neb., April 08, 2019 (GLOBE NEWSWIRE) -- West Corporation (“West” or the “Company”), a global ... See more »
April 5, 2019centralcharts

Start of Day Message

This is the Start of Day Message for GlobeNewswire. GlobeNewswire is operated by West Corporation an... See more »
April 1, 2019streetinsider

End of Day Message

GlobeNewswire is operated by West Corporation and is designated by the FCA as an approved primary inf... See more »
March 27, 2019GlobeNewswire

West Corporation Launches VoiceMaxx Cloud Calling (Cisco BroadCloud)

West expands UCaaS services to midmarket organizations with launch of PSTN-enabled Cisco BroadCloud s... See more »
March 19, 2019GlobeNewswire

West Announces New Studio Integration Partners Expanding eCDN Options

West's Studio now integrates with Hive, Kollective and Ramp to support high-quality video delivery be... See more »
March 19, 2019globenewswire

West Announces New Studio Integration Partners Expanding eCDN Options

OMAHA, Neb., March 19, 2019 (GLOBE NEWSWIRE) -- West Corporation (“West” or the “Company”), a global ... See more »
February 19, 2019PRWIRE

West APAC expands Australian leadership team

AUSTRALIA, Feb 19, 2019- In order to capitalise on the market opportunities in Australia and particul... See more »

West Corporation Videos

March 4, 2020West Vimeo Channel

"Powershell-Setup-Recording" on VIMEO

Cast: Intrado... See more »
February 27, 2020West Vimeo Channel

"Cisco Unified Communications Manager Cloud" on VIMEO

Cast: Intrado... See more »
February 26, 2020West Vimeo Channel

"Meeting and Conferencing" on VIMEO

Cast: Intrado... See more »
February 24, 2020West Vimeo Channel

"Partner Opportunity with Microsoft Solutions from Intrado" on VIMEO

MaxxConnectCast: Intrado... See more »
February 13, 2020West Vimeo Channel

"Intrado Safety Shield" on VIMEO

Introducing Intrado Safety Shield, an unmatched school safety solution from the experts at Intrado Sc... See more »
January 7, 2020West Vimeo Channel

"Start Meetings from App" on VIMEO

Cast: Intrado... See more »

Social Media

West Corporation Headquarters

11808 Miracle Hills Drive

Omaha, Nebraska68154

800-232-0900

Driving Directions »

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West Corporation Summary

ABOUT

Overview

West Corp (NASDAQ, WSTC)provide telecommunications solutions and services. It operates under two segments namely Communication Services and Unified Communications to provide customer contact services, conferencing services, event services, and emergen...

Website

west.com

Frequently Asked Questions about West Corporation

  1. When was West Corporation founded?

    West Corporation was founded in 1986
  2. How much revenue does West Corporation generate?

    West Corporation generates $2.6B in revenue
  3. How much funding does West Corporation have?

    West Corporation has historically raised $2.9B in funding
  4. Where is West Corporation's headquarters?

    West Corporation's headquarters is in Omaha Nebraska, USA
  1. How many employees does West Corporation have?

    West Corporation has 9,659 employees
  2. What sector does West Corporation operate in?

    West Corporation is in Internet Software, Systems Software, Enterprise Software
  3. Who are West Corporation's competitors?

    West Corporation's top competitors are Avaya, AT&T, BT Conferencing