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Vocalcom

Vocalcom is focused on developing and implementing contact center solutions. Read more

Carlo Costanzia's photo - President & CEO of Vocalcom

President & CEO

Carlo Costanzia

CEO Approval Rating

72/100

Founded:

1995

Status:

VOCALCOM TOP COMPETITORS OR ALTERNATIVES

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Talkdesk is one of Vocalcom's top competitors. Talkdesk was founded in 2011, and its headquarters is in San Francisco, California. Like Vocalcom, Talkdesk also works within the Enterprise Software sector. Talkdesk has 1,280 more employees than Vocalcom.

CallTrackingMetrics is Vocalcom's #2 rival. CallTrackingMetrics was founded in 2009 in Severna Park, Maryland. CallTrackingMetrics operates in the Internet Software industry. CallTrackingMetrics generates $11.6M less revenue than Vocalcom.

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Growth Score - 1/1

Is 220 a good estimate for Vocalcom's Employee count?

Vocalcom Acquisitions

No recent acquisitions found related to Vocalcom

Vocalcom Funding History

No recent funding data found related to Vocalcom

Vocalcom Investments

No recent investments found related to Vocalcom

Vocalcom News

April 29, 2020Knowledge Management World

Vocalcom reveals new contact center solution powered by AI

Available in the Cloud or on-premise, the solution offers a latest-generation interface, unified 360?... See more »
November 8, 2016Telecom Reseller

Vocalcom Positioned as a Visionary in the Gartner Magic Quadrant for Contact Center as a Service, Western Europe

November 7, 2016 - Vocalcom a global provider of software and cloud services for omnichannel customer... See more »
May 24, 2016IT Wire

Vocalcom comes to Australia via Quality Connex

Written by: Ray Shaw | Published in: Telecoms & NBNVocalcom is a cloud-based call centre software dis... See more »
May 19, 2016FinanzNachrichten

Vocalcom Awarded 2016 CRM Excellence Award / Vocalcom Cloud Contact Center & Conversational Commerce Platform Honoured for Helping Clients Improve Their Customer Experience

DATELINE--(Marketwired - May 19, 2016) - Vocalcom, a leading global provider of cloud-based customer ... See more »
May 17, 2016Telecom Reseller

Vocalcom awarded 2016 CRM Excellence Award

Vocalcom, a leading global provider of cloud-based customer contact center software for sales and ser... See more »
November 29, 2015ITP - Middle East

Vocalcom extends Cloud Contact Centre offer

Promotion gives access to solution for free for three months... See more »

Vocalcom Blogs

June 24, 2020Vocalcom Blog

How AI will change the face of customer experience

The use of emerging technologies such as automation and AI to manage customer experience will be key ... See more »
June 22, 2020Vocalcom Blog

The Work-from-Home Revolution & the Engagement Challenge

The COVID-19 pandemic strongly accelerated the remote working trend. To operate the switch, offering ... See more »
June 18, 2020Vocalcom Blog

Cloud, the 'New Normal' for business continuity and performance

Cloud has been crucial to maintain business continuity and facilitate remote working during the COVID... See more »
June 16, 2020Vocalcom Blog

[White Paper] Contact Centers of the Future: Creating Tomorrow’s Experience

The post [White Paper] Contact Centers of the Future: Creating Tomorrow’s Experience appeared first o... See more »
June 16, 2020Vocalcom Blog

« The COVID-19 pandemic has put to the fore the importance of the contact center », Carlo Costanzia

For most companies out there, customer experience (CX) has become, more than a key differentiator aga... See more »
May 14, 2020Vocalcom Blog

Beter Bed Transition Agents in 24 Hours to Work-From-Home Model with Vocalcom Salesforce Edition Cloud Contact Center Solution

As the current COVID-19 pandemic continues to impact businesses across the world, many retailers have... See more »
April 27, 2020Vocalcom Blog

ENGIE Solutions Industries, French expert in refrigeration, migrates its contact center to a remote working model in 24 hours to guarantee the continuity of its essential activities

The COVID-19 crisis has impacted the way in which every company manages its daily activities to guara... See more »

Vocalcom Press Releases

February 16, 2017PRWeb

GetApp Unveils Latest Ranking of Call Center Applications for Q1 2017

Vocalcom leads GetApp's Q1 Category Leader ranking for Call Center software(PRWeb February 16, 2017)R... See more »
January 5, 2017PRWeb

Vocalcom Receives 2016 Customer Experience Innovation Award from CUSTOMER Magazine

Vocalcom, a leading global provider of inside sales and contact center technology that helps business... See more »
October 31, 2016PRWIRE

Choosewell Health Insurance Powers Salesforce with Omnichannel customer interaction platform by Vocalcom

SYDNEY, 31 October 2016 - Choosewell, a leading Australian health insurance comparison service, today... See more »
March 9, 2016PRcom

Vocalcom Continued to Reign as Contact Center Software Leader for the 4th Quarter in a Row

Insightly, LiveChat and Vocalcom lead GetApp's Q1 2016 rankings for CRM, Customer Service, and Contac... See more »
January 24, 2016Realwire

Vocalcom and Aeriandi announce partnership to provide hosted PCI compliant cloud based call centre solutions

25th January 2016: Vocalcom, a global provider of cloud-based call centre software, has announced its... See more »
October 16, 2015PR NEWSWIRE

Vocalcom clasificada Best Call Center Software App por GetApp

PARÍS, October 16, 2015 /PRNewswire/ -- Vocalcom clasificada Best Call Center Software App por GetApp... See more »
September 29, 2015PRESS RELEASE POINT

Vocalcom To Unveil The Latest Tools in Contact Automation at GITEX 2015

• Newest innovations to help telemarketing, advertising, collection and video broadcasting segments i... See more »

Vocalcom Videos

Social Media

Vocalcom Headquarters

25, Rue Balzac

Paris, Île-de-France75008

33-1-55-37-30-50

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Vocalcom Summary

ABOUT

Overview

Vocalcom is focused on developing and implementing contact center solutions. Vocalcom was founded in 1995. Vocalcom's headquarters is located in Paris, Île-de-France, FR 75008. Vocalcom's President & CEO, Carlo Costanzia, currently has an approval ra...

CEO

Vocalcom's President & CEO, Carlo Costanzia, currently has an approval rating of 72%. Vocalcom's primary competitors are Talkdesk, CallTrackingMetrics & Aircall.

Frequently Asked Questions about Vocalcom

  1. When was Vocalcom founded?

    Vocalcom was founded in 1995
  2. Who is Vocalcom's CEO?

    Vocalcom's CEO is Carlo Costanzia
  3. How much revenue does Vocalcom generate?

    Vocalcom generates $30.4M in revenue
  4. How much funding does Vocalcom have?

    Vocalcom has historically raised $0 in funding
  1. Where is Vocalcom's headquarters?

    Vocalcom's headquarters is in Paris Île-de-France, FR
  2. How many employees does Vocalcom have?

    Vocalcom has 220 employees
  3. What sector does Vocalcom operate in?

    Vocalcom is in Internet Software, Enterprise Software
  4. Who are Vocalcom's competitors?

    Vocalcom's top competitors are Talkdesk, CallTrackingMetrics, Aircall