Thedanielgroup

TDG is a customer experience consulting firm that provides a Software-as-a-Service platform offering customer and employee feedback surveys. Read more

14 Followers on Owler
14 Followers on Owler
14 Followers on Owler
14 Followers on Owler

Thedanielgroup

TDG is a customer experience consulting firm that provides a Software-as-a-Service platform offering customer and employee feedback surveys. Read more

Lynn Daniel's photo - President of Thedanielgroup

President

Lynn Daniel

CEO Approval Rating

72/100

Founded:

1989

Status:

PrivateIndependent Company

Est. Annual Revenue
Est. Employees
Sector

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THEDANIELGROUP TOP COMPETITORS OR ALTERNATIVES

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RDA Group has been one of Thedanielgroup's top competitors. RDA Group is a Private company that was founded in 1969 in Bloomfield Hills, Michigan. RDA Group operates in the Business Support Services industry. Compared to Thedanielgroup, RDA Group has 89 more employees.

Medallia is seen as one of Thedanielgroup's biggest rivals. Medallia is a Public company that was founded in San Francisco, California in 2001. Medallia is in the Systems Software industry. Medallia has 1,970 more employees vs. Thedanielgroup.

SATISFYD is perceived as one of Thedanielgroup's biggest rivals. SATISFYD was founded in Naperville, Illinois} in 1998. SATISFYD competes in the industry.

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Growth Score - 1/1

Is $ < 1M a good estimate for Thedanielgroup's revenue?

Thedanielgroup Acquisitions

No recent acquisitions found related to Thedanielgroup

Thedanielgroup Funding History

Since Thedanielgroup was founded in 1989, it has participated in 1 round of funding. In total Thedanielgroup has raised $150.0K. Thedanielgroup's funding round was on Apr 2020 for a total of $150.0K

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Debt - PPP (CARES Act)
Apr 2020
$150K - $350K

U.S. Small Business Administration.

Since Thedanielgroup was founded in 1989, it has participated in 1 round of funding. In total Thedanielgroup has raised $150.0K. Thedanielgroup's funding round was on Apr 2020 for a total of $150.0K

Thedanielgroup Investments

No recent investments found related to Thedanielgroup

Thedanielgroup News

Thedanielgroup Blogs

February 1, 2019The Daniel Group Blog

Customer Anger is a Gift: Here’s How to Unwrap It

Getting a call or email from an angry customer is&nbsp;a valuable opportunity for your bu... See more »
January 18, 2019The Daniel Group Blog

How to Keep a Customer Service Program Alive

I have spoken with several clients over the past few weeks about how to “keep their custo... See more »
January 7, 2019The Daniel Group Blog

Rethinking Risk in Customer Experience Improvement

Over the past few years, we undertook rewriting&nbsp;a major part of our customer portal ... See more »
December 19, 2018The Daniel Group Blog

To Transform your Customer Experience, Make a Change Every Day

According to the internet, Jeff Bezos once said: “It's our job every day to make every im... See more »
December 1, 2018The Daniel Group Blog

Employees, Customer Service and the Connection

I have written on several occasions about the need to focus on both the customer and empl... See more »
November 8, 2018The Daniel Group Blog

How Much Does a Follow Up Call Matter?

A friendly smile. A welcoming voice over the phone. Someone who makes an extra effort to ... See more »
November 1, 2018The Daniel Group Blog

Service Quality and Sales Growth: Another Connection

A recent research project for a client opened our eyes to the impact that high-quality cu... See more »

Thedanielgroup Press Releases

Thedanielgroup Videos

August 6, 2015The Daniel Group Youtube Channel

"Okuma America Corporation Testimonial" on YOUTUBE

June 25, 2015The Daniel Group Youtube Channel

"Foley Equipment Testimonial" on YOUTUBE

June 12, 2015The Daniel Group Youtube Channel

"Ohio Cat Testimonial" on YOUTUBE

April 23, 2015The Daniel Group Youtube Channel

"Thompson Machinery Testimonial" on YOUTUBE

Social Media

Thedanielgroup Headquarters

400 Clarice Ave Suite 200

Charlotte, North Carolina28204

877-967-4242

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Thedanielgroup Summary

ABOUT

Overview

TDG is a customer experience consulting firm that provides a Software-as-a-Service platform offering customer and employee feedback surveys. Thedanielgroup was founded in 1989. Thedanielgroup's headquarters is located in Charlotte, North Carolina, USA...

CEO

Thedanielgroup's President, Lynn Daniel, currently has an approval rating of 72%. Thedanielgroup's primary competitors are RDA Group, Medallia & SATISFYD.

Website

thedanielgroup.com

Frequently Asked Questions about Thedanielgroup

  1. When was Thedanielgroup founded?

    Thedanielgroup was founded in 1989
  2. Who is Thedanielgroup's CEO?

    Thedanielgroup's CEO is Lynn Daniel
  3. How much revenue does Thedanielgroup generate?

    Thedanielgroup generates $ < 1M in revenue
  4. How much funding does Thedanielgroup have?

    Thedanielgroup has historically raised $150K in funding
  1. Where is Thedanielgroup's headquarters?

    Thedanielgroup's headquarters is in Charlotte North Carolina, USA
  2. How many employees does Thedanielgroup have?

    Thedanielgroup has 67 employees
  3. Who are Thedanielgroup's competitors?

    Thedanielgroup's top competitors are RDA Group, Medallia, SATISFYD