SysAid

SysAid is a provider of ITSM, help desk, asset management, incident monitoring and analytics solutions for businesses Read more

2,246 Followers on Owler
2,246 Followers on Owler
2,246 Followers on Owler
2,246 Followers on Owler

SysAid

SysAid is a provider of ITSM, help desk, asset management, incident monitoring and analytics solutions for businesses Read more

Sarah Lahav's photo - CEO of SysAid

CEO

Sarah Lahav

CEO Approval Rating

86/100

Founded:

2002

Status:

PrivateIndependent Company

SYSAID TOP COMPETITORS OR ALTERNATIVES

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Missing a competitor? Contribute!

Arts People is one of SysAid's top competitors. Arts People was founded in 2006, and its headquarters is in Portland, Oregon. Arts People competes in the Internet Software field. Arts People has 119 fewer employees than SysAid.

Zendesk is SysAid's #2 rival. Zendesk was founded in 2007 in San Francisco, California. Zendesk operates in the Application Software industry. Zendesk generates $1.1B more revenue than SysAid.

osTicket is a top competitor of SysAid. osTicket is a Private company that was founded in , in null. osTicket is in the Open Source industry. osTicket has 142 fewer employees vs. SysAid.

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Growth Score - 1/1

Is 152 a good estimate for SysAid's Employee count?

SysAid Acquisitions

No recent acquisitions found related to SysAid

SysAid Funding History

Since SysAid was founded in 2002, it has participated in 1 round of funding. In total SysAid has raised $30.0M. SysAid's funding round was on Nov 2018 for a total of $30.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Series A
Nov 2018
$30M

IGP Ltd.

Since SysAid was founded in 2002, it has participated in 1 round of funding. In total SysAid has raised $30.0M. SysAid's funding round was on Nov 2018 for a total of $30.0M

SysAid Investments

No recent investments found related to SysAid

SysAid News

November 20, 2018CTech

IT Software Startup SysAid Raises $30 million

SysAid develops an IT service management software that integrates multiple help desk tools... See more »
August 1, 2017ITbriefing.net

SysAid Introduces Remote Support Powered by TeamViewer®

BOSTON, Aug. 1, 2017 -- SysAid, a leading provider of help desk and IT service management (ITSM) solu... See more »
November 7, 2016ITbriefing.net

SysAid Awards Booths' IT Department a Free Day with ITSM Consultant Stuart Rance

Renowned ITSM and security consultant, trainer, and author works with UK supermarket chain to improve... See more »
October 18, 2016FinanzNachrichten

SysAid Named a Leader in the "FrontRunners Quadrant" for Help Desk Software

Data-Driven Assessment Based on Gartner Methodology Identifies Best Value for Smaller Businesses LOND... See more »
February 7, 2016FierceCIO

When it comes to IT jobs, it's all about DevOps, mobile and security, says SysAid's Sarah Lahav

IT jobs have always been - and will likely always be - a hot topic. Demand for IT talent has ebbed an... See more »
January 8, 2016TMCnet

SysAid CEO Talks IT Trends 2016

IT professionals are faced with numerous challenges today, especially as businesses become more digit... See more »
June 4, 2015SOFTPEDIA

Hoard of Vulnerabilities Found in SysAid Help Desk

A slew of security flaws discovered in SysAid Help Desk software solution used by organizations in ov... See more »

SysAid Blogs

October 15, 2020SysAid Blog

SysAid Named a Leader in 12 Categories in G2’s Fall 2020 Reports

It seems like ages have passed since SysAid launched its new, refreshed UI. Actually, only 18 months ... See more »
September 24, 2020SysAid Blog

How We Won the Tech Cares Award

2020. Not a great year, by any stretch of the imagination. As soon as the pandemic began its cruel sp... See more »
August 18, 2020SysAid Blog

When Your Awesome Feature Turns Out to Be a By-Design Bug

I want to share a lightbulb moment I had recently. I love my work as a product manager in SysAid, bei... See more »
July 21, 2020SysAid Blog

What You Need to Know About the ITIL 4 Book Portfolio

If you’re taking the ITIL 4 exams or simply want to update yourself on the new body of IT service man... See more »
July 14, 2020SysAid Blog

Reap the Rewards of ITSM Tool Integrations

The use of integrations with IT service management (ITSM) tools is nothing new – with email integrati... See more »
June 30, 2020SysAid Blog

How to Sell the Value of a Self-Service Portal to Employees

A self-service portal can offer a wealth of benefits to organizations and their employees – whether i... See more »
June 4, 2020SysAid Blog

Paving the Road for Digital Transformation with ITSM and ITIL 4

One of the more-positive outcomes of the COVID-19 crisis is that the need for organizations to better... See more »

SysAid Press Releases

November 21, 2019PR Newswire

Housing 21 and SysAid Win HDI Award for Advancing Elderly Care Across the UK

ORLANDO, Fla., Nov. 21, 2019 /PRNewswire/ -- Housing 21, a leading not for profit provider of Retirem... See more »
August 6, 2019PR Newswire

SysAid Ranks #1 in G2 Momentum Grid® for Service Desk

BOSTON, Aug. 6, 2019 /PRNewswire/ -- SysAid announced today that it ranked #1 in the G2 Momentum Grid... See more »
June 26, 2019PR Newswire

SysAid Unveils Automate Joe, Built-in Service Orchestration for ITSM

BOSTON, June 26, 2019 /PRNewswire/ -- SysAid, a leading provider of IT service management (ITSM) solu... See more »
May 14, 2019PR Newswire

SysAid Wins Gold Medal in IT Service Management from Info-Tech

BOSTON, May 14, 2019 /PRNewswire/ -- SysAid, a leading provider of IT service management (ITSM) solut... See more »
March 19, 2019PR Newswire

SysAid Launches Refreshed UI Designed to Accelerate Ticket Resolution

BOSTON, March 19, 2019 /PRNewswire/ -- SysAid, a leading provider of IT service management (ITSM) sol... See more »
July 18, 2018StreetInsider

SysAid Service Desk Ranks in Top 5 for Implementation and Ease-of-Use on G2 Crowd

BOSTON, July 18, 2018 /PRNewswire/ -- SysAid, a leading provider of help desk and IT service manageme... See more »
January 11, 2018streetinsider

SysAid Recognized as a Leader in the Israel Tech Scene by G2 Crowd

SysAid, a leading provider of help desk and IT service management (ITSM) solutions, has been recogniz... See more »

SysAid Videos

Social Media

SysAid Headquarters

1 HaYarden Street

Airport city, Tel Aviv District70100

972-3-533-3675

Driving Directions »

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SysAid Summary

ABOUT

Overview

SysAid is a provider of ITSM, help desk, asset management, incident monitoring and analytics solutions for businesses SysAid was founded in 2002. SysAid's headquarters is located in Airport city, Tel Aviv District, IL 70100. It has raised 30.0M in 1 ...

CEO

SysAid's CEO, Sarah Lahav, currently has an approval rating of 86%. SysAid's primary competitors are Arts People, Zendesk & osTicket.

Website

sysaid.com

Frequently Asked Questions about SysAid

  1. When was SysAid founded?

    SysAid was founded in 2002
  2. Who is SysAid's CEO?

    SysAid's CEO is Sarah Lahav
  3. How much revenue does SysAid generate?

    SysAid generates $28.2M in revenue
  4. How much funding does SysAid have?

    SysAid has historically raised $30M in funding
  1. Where is SysAid's headquarters?

    SysAid's headquarters is in Airport city Tel Aviv District, IL
  2. How many employees does SysAid have?

    SysAid has 152 employees
  3. What sector does SysAid operate in?

    SysAid is in IT Services, Analytics, Enterprise Software
  4. Who are SysAid's competitors?

    SysAid's top competitors are Arts People, Zendesk, osTicket