Servion Global Solutions Ltd.

Servion offers omnichannel customer experience management, contact center analytics, workforce optimization and business consulting services. Read more

418 Followers on Owler
418 Followers on Owler
418 Followers on Owler
418 Followers on Owler

Servion Global Solutions Ltd.

Servion offers omnichannel customer experience management, contact center analytics, workforce optimization and business consulting services. Read more

Laurent Philonenko's photo - CEO of Servion Global Solutions Ltd.

CEO

Laurent Philonenko

CEO Approval Rating

88/100

Founded:

1991

SERVION GLOBAL SOLUTIONS LTD. TOP COMPETITORS OR ALTERNATIVES

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Talkdesk is one of Servion Global Solutions Ltd.'s top rivals. Talkdesk was founded in San Francisco, California} in 2011. Talkdesk is in the Business Support Services industry. Compared to Servion Global Solutions Ltd., Talkdesk generates $143M more revenue.

Aspect is Servion Global Solutions Ltd.'s #2 competitor. Aspect was founded in 1973, and is headquartered in Westford, Massachusetts. Like Servion Global Solutions Ltd., Aspect also competes in the Application Software space. Aspect generates $353M more revenue vs. Servion Global Solutions Ltd..

Ameyo is a top competitor of Servion Global Solutions Ltd.. Ameyo's headquarters is in Gurgaon, Haryana, and was founded in 2003. Like Servion Global Solutions Ltd., Ameyo also operates in the Application Software space. Ameyo generates 20% of Servion Global Solutions Ltd.'s revenue.

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Growth Score - 1/1

Is $57M a good estimate for Servion Global Solutions Ltd.'s revenue?

Servion Global Solutions Ltd. Acquisitions

No recent acquisitions found related to Servion Global Solutions Ltd.

Servion Global Solutions Ltd. Funding History

Since Servion Global Solutions Ltd. was founded in 1991, it has participated in 2 rounds of funding. In total Servion Global Solutions Ltd. has raised $74.0M. Servion Global Solutions Ltd.'s last funding round was on May 2017 for a total of $8.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
May 2017
$8M
Equity
Nov 2014
$66M

Everstone Capital Management

Since Servion Global Solutions Ltd. was founded in 1991, it has participated in 2 rounds of funding. In total Servion Global Solutions Ltd. has raised $74.0M. Servion Global Solutions Ltd.'s last funding round was on May 2017 for a total of $8.0M

Servion Global Solutions Ltd. Investments

No recent investments found related to Servion Global Solutions Ltd.

Servion Global Solutions Ltd. News

June 15, 2020Martech Series

Servion Expands its Contact Center and Collaboration Expertise in UK with New Cisco Certifications

Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, a... See more »
May 1, 2020TMCnet

Servion Announces New Cisco Certifications to Strengthen Position in Canada

In a move that supports its vision of helping more enterprises in Canada obtain cloud contact center ... See more »
March 23, 2020Martech Series

Servion Recognized as Cisco Unified Contact Center Enterprise Authorization Partner in Canada

With this certification, Servion is uniquely positioned to sell, deploy and support Cisco Unified Con... See more »
March 21, 2019Martech Series

Selligent and Servion Global Solutions Announce Partnership to Redefine Real-Time Omnichannel Customer Experiences

Collaboration Powers Connected Store Experience Pilot for Leading UK Grocery Retailer Global B2C mark... See more »
May 18, 2018ETCIO

Sameet Gupte, CEO, Servion Global Solutions

In an interaction with ETCIO.COM, Sameet Gupte, Chief Executive Officer, Servion Global Solutions tal... See more »
March 10, 2018Inc42 Magazine

Indian Startup Acquisitions Of The Week

The Everstone Group backed Servion Global Solutions acquired Innoveo AG (formerly known as Pactera Sw... See more »
March 7, 2018startupticker ch

Servion acquires Zurich-based Insurtech company

Servion Global Solutions has acquired Innoveo AG, an InsurTech Cloud software provider.... See more »

Servion Global Solutions Ltd. Blogs

March 26, 2021Servion Global Solutions Ltd. Blog

It's not about "just" Service, it's about experiences: Impress your customers with AI and Automation

Research shows 57% of customers will increase their spending with a brand they feel "connected" to. T... See more »
March 23, 2021Servion Global Solutions Ltd. Blog

How to adopt the right Cloud Contact Center Solution for your business

The proliferation of cloud software, changing customer behaviors and expectations, and the pressures ... See more »
March 9, 2021Servion Global Solutions Ltd. Blog

COVID-led disruption is driving explosive growth in Managed Services for the contact center. Here's what to consider.

Ninety percent of executives polled by McKinsey say they believe the pandemic will fundamentally chan... See more »
February 15, 2021Servion Global Solutions Ltd. Blog

AI-enabling Your Contact Center is Inevitable. Here Are Two Options from Amazon and Google

Service expectations are evolving faster than most contact centers can keep up. Customers want person... See more »
February 11, 2021Servion Global Solutions Ltd. Blog

Servion wins the prestigious PeopleFirst HR Excellence Awards, 2020

Servion, a leading Contact Center and Customer Experience (CX) solutions provider, was announced the ... See more »
November 30, 2020Servion Global Solutions Ltd. Blog

Not Getting All You Want From Your Cloud Contact Center? Take These Steps

2020 has become a real-life case study for cloud-based services, including the contact center. Accord... See more »
November 19, 2020Servion Global Solutions Ltd. Blog

The world is now working from home. What does that mean for workforce management and customer data protection?

Organizations worked fast in 2020 to move their contact center employees to a remote work model (at S... See more »

Servion Global Solutions Ltd. Press Releases

April 27, 2020PRWeb

Servion expands its Contact Center and Collaboration expertise in Canada with new Cisco certifications

Servion has completed several Cisco certifications and is now uniquely positioned to sell, install, a... See more »
April 14, 2020PRWeb

Servion introduces a special program for Businesses transitioning to Work from Home to address COVID-19 challenges

Servion has already helped numerous organizations transition to work remotely in response to the COVI... See more »
October 22, 2019PRWeb

Servion renews three major contact center Cisco Certifications

Servion's array of certifications uniquely positions the company to offer any Cisco Contact Center so... See more »
May 14, 2019University Chronicle

Acqueon and Vonage to Help Companies Orchestrate Hyper-Personalized Customer Journeys

Integration of Acqueon omnichannel campaign orchestration with Nexmo, the Vonage API Platform to enab... See more »
November 30, 2017Channel EMEA

Servion and NICE expand Strategic Partnership to Transform Customer Experience

Servion Global Solutions (http://www.servion.com), a specialist in the Customer Experience Management... See more »
September 20, 2017PRWeb

Servion Positioned as a Visionary Leader in CC Analytics by MarketsandMarkets in Global Forecast Report

Servion was ranked fourth in the market ranking for the Contact Center Analytics market.(PRWeb Septem... See more »
August 22, 2017PRWeb

Servion Wins Silver Stevie Award in the 2017 International Business Awards for Best New B2B Product

Servion wins this award for its Artificial Intelligence Enabled Virtual Assistant(PRWeb August 22, 20... See more »

Servion Global Solutions Ltd. Videos

January 18, 2021Servion Global Solutions Ltd. Youtube Channel

"Cisco Webex Contact Center" on YOUTUBE

October 23, 2020Servion Global Solutions Ltd. Youtube Channel

"Servion - Cloud Contact Center Migration" on YOUTUBE

September 10, 2020Servion Youtube Channel

"NICE inContact CXone Migration" on YOUTUBE

September 10, 2020Servion Youtube Channel

"Servion - CRM-CTI Connectors" on YOUTUBE

Social Media

Servion Global Solutions Ltd. Headquarters

4/600, 7th Street Dr. VSI Estate Phase 2 , Thiruvanmiyur

Chennai, Tamil Nadu600 041

446-108-4100

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Servion Global Solutions Ltd. Summary

ABOUT

Overview

Servion offers omnichannel customer experience management, contact center analytics, workforce optimization and business consulting services. Servion Global Solutions Ltd. was founded in 1991. Servion Global Solutions Ltd.'s headquarters is located in...

CEO

Servion Global Solutions Ltd.'s CEO, Laurent Philonenko, currently has an approval rating of 88%. Servion Global Solutions Ltd.'s primary competitors are Talkdesk, Aspect & Ameyo.

Website

servion.com

Frequently Asked Questions about Servion Global Solutions Ltd.

  1. When was Servion Global Solutions Ltd. founded?

    Servion Global Solutions Ltd. was founded in 1991
  2. Who is Servion Global Solutions Ltd.'s CEO?

    Servion Global Solutions Ltd.'s CEO is Laurent Philonenko
  3. How much revenue does Servion Global Solutions Ltd. generate?

    Servion Global Solutions Ltd. generates $57M in revenue
  4. How much funding does Servion Global Solutions Ltd. have?

    Servion Global Solutions Ltd. has historically raised $74M in funding
  1. Where is Servion Global Solutions Ltd.'s headquarters?

    Servion Global Solutions Ltd.'s headquarters is in Chennai Tamil Nadu, IN
  2. How many employees does Servion Global Solutions Ltd. have?

    Servion Global Solutions Ltd. has 1,075 employees
  3. What sector does Servion Global Solutions Ltd. operate in?

    Servion Global Solutions Ltd. is in Application Software, Internet Software, Analytics
  4. Who are Servion Global Solutions Ltd.'s competitors?

    Servion Global Solutions Ltd.'s top competitors are Talkdesk, Aspect, Ameyo