Sabio Ltd.

Sabio is a telecommunication company that offers workforce management and consultancy services for contact centers. Read more

121 Followers on Owler
121 Followers on Owler
121 Followers on Owler
121 Followers on Owler

Sabio Ltd.

Sabio is a telecommunication company that offers workforce management and consultancy services for contact centers. Read more

Andy Roberts's photo - CEO of Sabio Ltd.

CEO

Andy Roberts

CEO Approval Rating

72/100

SABIO LTD. TOP COMPETITORS OR ALTERNATIVES

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Genesys is Sabio Ltd.'s top competitor. Genesys is a Private company that was founded in Daly City, California in 1990. Genesys operates in the Application Software industry. Genesys has 4,841 more employees vs. Sabio Ltd..

Five9 has been one of Sabio Ltd.'s top competitors. Five9 is headquartered in San Ramon, California, and was founded in 2001. Five9 is in the IT Services field. Five9 generates 382% the revenue of Sabio Ltd..

inContact is perceived as one of Sabio Ltd.'s biggest rivals. inContact was founded in 1997 in Sandy, Utah. inContact competes in the IT Services field. inContact generates $125M more revenue than Sabio Ltd..

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Growth Score - 1/1

Is 159 a good estimate for Sabio Ltd.'s Employee count?

Sabio Ltd. Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Callware and Verint

Jan 2019

Source »
undisclosed
Callware specializes in providing multichannel customer engagement, unified communications and contact center solutions for businesses.
flexAnswer Solutions Pte Ltd

Dec 2018

Source »
undisclosed
Flexanswer is a virtual assistant platform that provides customer support solutions for businesses.
Bright Uk Ltd

Mar 2018

Source »
undisclosed
Bright UK is a SaaS-based platform that offers real-time customer feedback analysis and employee engagement solutions.
Datapoint Europe

Jul 2017

Source »
undisclosed
DatapointEurope is a provider of contact center intelligence, operational management, performance testing and managed services.

These are all the companies that Sabio Ltd. has acquired. Sabio Ltd. has acquired 4 companies and its latest acquisition was Callware and Verint in Jan 2019. Callware specializes in providing multichannel customer engagement, unified communications and contact center solutions for businesses.

Sabio Ltd. Funding History

Since Sabio Ltd. was founded in 1998, it has participated in 1 round of funding. In total Sabio Ltd. has raised $64.8M. Sabio Ltd.'s funding round was on Jul 2016 for a total of $64.8M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
Jul 2016
$64.8M

Lyceum Capital

Since Sabio Ltd. was founded in 1998, it has participated in 1 round of funding. In total Sabio Ltd. has raised $64.8M. Sabio Ltd.'s funding round was on Jul 2016 for a total of $64.8M

Sabio Ltd. Investments

No recent investments found related to Sabio Ltd.

These are all the companies that Sabio Ltd. has invested in. Sabio Ltd. has invested 4 companies and its latest investment was Callware and Verint in Jan 2019. Callware specializes in providing multichannel customer engagement, unified communications and contact center solutions for businesses.

Sabio Ltd. News

January 15, 2019Telecompaper

Sabio buys Spanish cloud contact systems provider Callware

(Telecompaper) UK customer contact technology provider Sabio Group has acquired Callware, Spanish pro... See more »
January 14, 20194-traders

Sabio Extends Workforce Optimisation Capability with Acquisition of Callware

(marketscreener.com) Integration of Callware's proven WFO and Speech Analytics business confirms Sabi... See more »
December 31, 2018UC Today

Sabio Acquires FlexAnswer Solutions

The Sabio Group, including Bright UK, DatapointEurope and Sabio announced late last year their acquis... See more »
December 7, 2018Financial News

Sabio strengthens digital offering

The Sabio Group has announced the acquisition of flexAnswer Solutions, a Singapore-based provider of ... See more »
December 3, 2018Martech Series

Sabio Strengthens Its Digital Offering with Acquisition of flexAnswer Solutions

Addition of Virtual Assistant Technology Complements Existing Partner Offerings and Strengthens Sabio... See more »
March 26, 2018Martech Series

Avaya Confirms Sabio CX Leadership with First Full Avaya Oceana Accreditation

Sabio Secures Full Accreditation to Sell, Design, Implement and Support Avaya Oceana Omnichannel Cust... See more »
March 20, 2018Channel Eye

Sabio buys Bright UK

Sabio has written a cheque for the analytics firm Bright UK.Bright is a customer services data and an... See more »

Sabio Ltd. Blogs

November 16, 2018Sabio Blog

So what does best practice look like in a post peak voice world?

It was great to attend the UK National Contact Centre Conference run by the CCMA at the British Libra... See more »
November 14, 2018Sabio Blog

Your chatbot still needs the human touch

For years it's been accepted that a bad IVR interaction can damage the overall customer experience. S... See more »
November 6, 2018Sabio Blog

Blockchain has much to offer the CX community, but a realistic timescale is less clear

Earlier this month I read about how Ofcom, the UK telecoms regulator, has received a government grant... See more »
October 23, 2018Sabio Blog

Adopting WhatsApp as a servicing channel - is it such a smart move?

Stuck in a hotel recently watching Netflix, it struck me as significant how the company is now active... See more »
October 10, 2018Sabio Blog

Unlocking the potential of the micro survey

Everyone talks about providing great customer experiences, but how can you make that happen? Lack of ... See more »
September 26, 2018Sabio Blog

Five steps to accelerating chatbot benefits

While previous generation virtual assistants were little more than front-ends to a knowledge base, to... See more »
September 4, 2018Sabio Blog

First impressions count - especially when it comes to IVR

While organisations are encouraged to delight customers at every touch point, it's also important to ... See more »

Sabio Ltd. Press Releases

Sabio Ltd. Videos

Social Media

Sabio Ltd. Headquarters

110 Southwark Street 12th Floor

London, EnglandSE1 0SU

44-0-20-7633-3900

Driving Directions »

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Sabio Ltd. Summary

ABOUT

Overview

Sabio is a telecommunication company that offers workforce management and consultancy services for contact centers. Sabio Ltd. was founded in 1998. Sabio Ltd.'s headquarters is located in London, England, GB SE1 0SU. It has raised 64.8M in 1 round. Th...

CEO

Sabio Ltd.'s CEO, Andy Roberts, currently has an approval rating of 72%. Sabio Ltd.'s primary competitors are Genesys, Five9 & inContact.

Website

sabio.co.uk

Frequently Asked Questions about Sabio Ltd.

  1. When was Sabio Ltd. founded?

    Sabio Ltd. was founded in 1998
  2. Who is Sabio Ltd.'s CEO?

    Sabio Ltd.'s CEO is Andy Roberts
  3. How much revenue does Sabio Ltd. generate?

    Sabio Ltd. generates $125M in revenue
  4. How much funding does Sabio Ltd. have?

    Sabio Ltd. has historically raised $64.8M in funding
  1. Where is Sabio Ltd.'s headquarters?

    Sabio Ltd.'s headquarters is in London England, GB
  2. How many employees does Sabio Ltd. have?

    Sabio Ltd. has 159 employees
  3. What sector does Sabio Ltd. operate in?

    Sabio Ltd. is in IT Services, Telecommunication, Enterprise Software
  4. Who are Sabio Ltd.'s competitors?

    Sabio Ltd.'s top competitors are Genesys, Five9, inContact