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JRNI develops an AI-based customer engagement platform that offers appointment scheduling, queuing and event booking services. Read more

John Federman's photo - CEO of JRNI


John Federman

CEO Approval Rating





PrivateIndependent Company









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TimeTrade is seen as one of JRNI's top competitors. TimeTrade was founded in Tewksbury, Massachusetts} in 1999. TimeTrade is in the Scheduling Software industry. Compared to JRNI, TimeTrade generates $7.2M more revenue.

Appointedd is JRNI's #2 competitor. Appointedd was founded in 2011, and its headquarters is in Edinburgh, Other. Appointedd competes in the Internet Software industry. Appointedd has 4 more employees than JRNI.

Coconut Software is JRNI's #3 rival. Coconut Software is headquartered in Saskatoon, Saskatchewan, and was founded in 2007. Like JRNI, Coconut Software also competes in the Scheduling Software industry. Coconut Software generates 26% the revenue of JRNI.


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Growth Score - 1/1

Is $11.7M a good estimate for JRNI's revenue?

JRNI Acquisitions

No recent acquisitions found related to JRNI

JRNI Funding History

Since JRNI was founded in 2008, it has participated in 4 rounds of funding. In total JRNI has raised $20.7M. JRNI's last funding round was on Aug 2019 for a total of $6.0M





Series C
Aug 2019

PeakSpan Capital

Series C
Apr 2018
Jan 2014
Apr 2011

Since JRNI was founded in 2008, it has participated in 4 rounds of funding. In total JRNI has raised $20.7M. JRNI's last funding round was on Aug 2019 for a total of $6.0M

JRNI Investments

No recent investments found related to JRNI


May 11, 2020Martech Series

JRNI Ups the Ante on Data-Driven Decisions

JRNI, a leading SaaS scheduling platform designed to optimize the customer journey through powerful p... See more »
March 18, 2020MarketScreener

Announces New Remote Appointments Functionality

(marketscreener.com) JRNI, a leading SaaS scheduling platform for personalizing and optimizing the cu... See more »
January 16, 2020EU-Startups

Interview with JRNI's founder Glenn

London-based JRNI is a SaaS scheduling platform that helps companies to personalize and optimize the ... See more »
January 13, 2020MarketScreener

and Radius8 Partner to Enable Location-Based Appointment Scheduling for Retailers

(marketscreener.com) Integration Creates Hyperlocal Shopping Experiences that Drive Online Engagement... See more »
October 2, 2019destinationCRM

JRNI Introduces Adaptable Journeys

JRNI's Adaptable Journeys feature a configurable catalog of pre-designed customer journeys to increas... See more »
September 25, 2019Retail Times

JRNI research highlights continued demand for omni-channel shopping experiences

JRNI, formerly BookingBug, the enterprise SaaS scheduling platform for optimizing the customer journe... See more »

JRNI Blogs

January 24, 2019BookingBug Blog

Innovate or Die: Thoughts from NRF'19

Bookingbug's CEO delivers a captivating speaking session titled 'Innovate or Die' at NRF 2019, the bi... See more »
January 4, 2019BookingBug Blog

The top 7 sessions not to miss at NRF'19

NRF 2019: Retail's Big Show is a marketplace for ideas and relationships. Here's the top 7 sessions n... See more »
November 28, 2018BookingBug Blog

How to introduce a scheduling application into your current business workflow

Implementing scheduling technology and more sophisticated customer engagement processes have had prof... See more »
November 20, 2018BookingBug Blog

So - how do I pick a winner? What to look for when buying SaaS software. (Part 2)

How to make sure that hidden requirements are considered, and also how to ask the questions that make... See more »
November 14, 2018BookingBug Blog

5 Predictions for the Future of Retail Customer Engagement

This infographic shows our predictions for how retail will change in the next 5 years. Use these pred... See more »
November 6, 2018BookingBug Blog

Retail Business Outcomes [Infographic]

Our latest graphic shares tangible business outcomes that our retail customers have experienced: high... See more »
November 6, 2018BookingBug Blog

5 Sessions You Can't Miss at MoneyLIVE

MoneyLIVE is the financial event of the season, and has 80+ speakers packed into 2 eventful days. Her... See more »

JRNI Press Releases

May 15, 2019Business Wire

Goodbye BookingBug, Hello JRNI

BOSTON--(BUSINESS WIRE)--BookingBug, a leading customer engagement platform, today announced the comp... See more »
January 10, 2019StreetInsider

BookingBug Debuts Studio to Improve Customer Journey Management for Enterprise Retailers and Banks

BookingBug, the leader in customer journey management, today announced the launch of Studio unveiling... See more »
June 19, 2018Business Wire

Oriental Bank Reduces Wait Times 50 Percent and Increases Service with BookingBug

BOSTON--(BUSINESS WIRE)--Oriental Bank has significantly reduced wait times in its bank branches and ... See more »
March 20, 2018StreetInsider

BookingBug reveals global expansion and key hires on back of 500% growth

Today, BookingBug, the world's leading omnichannel customer engagement platform, reveals a surge in g... See more »
January 30, 2018PR Newswire

In-Store Events Help Deliver The Retail Omnichannel Experience

BOSTON, Jan. 30, 2018 /PRNewswire/ -- Traditional brick-and-mortar retailers are faced with increased... See more »
April 21, 2016Business Wire

International Expansion Brings BookingBug 10x Growth and New Global Customers

BOSTON--(BUSINESS WIRE)--Soaring demand from companies looking to build better relationships with cus... See more »
December 11, 2014BUSINESS WIRE

BookingBug Announces BookingBug for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

LONDON & BOSTON--(BUSINESS WIRE)--BookingBug announces BookingBug for Salesforce, enabling banks, tel... See more »

JRNI Videos

Social Media

JRNI Headquarters

236 Grays Inn Road Floor 6

London, EnglandWC1X 8HB


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JRNI Summary



JRNI develops an AI-based customer engagement platform that offers appointment scheduling, queuing and event booking services. JRNI was founded in 2008. JRNI's headquarters is located in London, England, GB WC1X 8HB. It has raised 20.7M in 4 rounds. T...


JRNI's CEO, John Federman, currently has an approval rating of 98%. JRNI's primary competitors are TimeTrade, Appointedd & Coconut Software.



Frequently Asked Questions about JRNI

  1. When was JRNI founded?

    JRNI was founded in 2008
  2. Who is JRNI's CEO?

    JRNI's CEO is John Federman
  3. How much revenue does JRNI generate?

    JRNI generates $11.7M in revenue
  4. How much funding does JRNI have?

    JRNI has historically raised $20.7M in funding
  1. Where is JRNI's headquarters?

    JRNI's headquarters is in London England, GB
  2. How many employees does JRNI have?

    JRNI has 100 employees
  3. What sector does JRNI operate in?

    JRNI is in Internet Software, Scheduling Software, Digital Marketing
  4. Who are JRNI's competitors?

    JRNI's top competitors are TimeTrade, Appointedd, Coconut Software