Intradiem

Intradiem provides intraday automation solutions for frontline, contact center, back office, retail and mobile workforce management. Read more

154 Followers on Owler
154 Followers on Owler
154 Followers on Owler
154 Followers on Owler

Intradiem

Intradiem provides intraday automation solutions for frontline, contact center, back office, retail and mobile workforce management. Read more

Matt McConnell's photo - President & CEO of Intradiem

President & CEO

Matt McConnell

CEO Approval Rating

58/100

Founded:

1995

Status:

PrivateIndependent Company

INTRADIEM TOP COMPETITORS OR ALTERNATIVES

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EMPLOYEES

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NewVoiceMedia is one of Intradiem's top rivals. NewVoiceMedia was founded in London, England} in 2000. Like Intradiem, NewVoiceMedia also competes in the HR Software space. Compared to Intradiem, NewVoiceMedia generates $53.8M more revenue.

mplsystems is Intradiem's #2 competitor. mplsystems was founded in 2007, and is headquartered in Warwick, England. mplsystems is in the Business Support Services industry. mplsystems generates $822K more revenue vs. Intradiem.

Verint Monet is a top competitor of Intradiem. Verint Monet's headquarters is in Los Angeles, California, and was founded in 2002. Verint Monet competes in the Internet Software industry. Verint Monet generates 84% of Intradiem's revenue.

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Growth Score - 1/1

Is 140 a good estimate for Intradiem's Employee count?

Intradiem Acquisitions

No recent acquisitions found related to Intradiem

Intradiem Funding History

Since Intradiem was founded in 1995, it has participated in 4 rounds of funding. In total Intradiem has raised $13.2M. Intradiem's last funding round was on Oct 2015 for a total of $9.2M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Equity
Oct 2015
$9.2M

JMI Equity

Equity
May 2015
--
Equity
Jan 2015
$3M
Equity
May 2013
$1M
-

Since Intradiem was founded in 1995, it has participated in 4 rounds of funding. In total Intradiem has raised $13.2M. Intradiem's last funding round was on Oct 2015 for a total of $9.2M

Intradiem Investments

No recent investments found related to Intradiem

Intradiem News

October 17, 2019TMCnet

Aspect, Intradiem Introduce Partnership

Intradiem and Aspect Software announced a co-marketing partnership that brings together robust WFO an... See more »
April 24, 2019METRO ATLANTA CEO

2019 ATDC Startup Showcase a Rousing Success

The Showcase, ATDC’s largest event of the year, featured more than 80 companies from its portfolio th... See more »
October 26, 2016TMCnet

Intraday Solutions

With intraday solutions, businesses can optimize their contact center personnel and other resources b... See more »
August 5, 2015SYS-CON MEDIA

OpenSpan Announces Strategic Partnership with Intradiem

OpenSpan Inc., an industry pioneer in automation technologies that support transformation initiatives... See more »
July 30, 2015TMC NET

Contact Center Workers Getting New Mobile App

Intradiem says its new mobile tool targets all manner of supervisors who want instant alerts concerni... See more »
May 8, 2015FINSMEs

Intradiem Raises Funding

Intradiem Inc., an Alpharetta, GA-based provider...... See more »

Intradiem Blogs

October 3, 2018Intradiem Blog

How to Boost Agent Morale with Real-Time Automation

Your agents are crucial assets to your contact center. Serving and supporting your customers each and... See more »
September 10, 2018Intradiem Blog

WFM Tips Featuring Maxene Squire [Webinar Preview]

Are you facing complex challenges in the contact center? Are you feeling the pressure to reduce costs... See more »
September 6, 2018Intradiem Blog

Customer Community Cuts Costs with Real-Time Automation

In this edition of our Customer Community Stories, we’re diving into the variety of ways customers ar... See more »
September 5, 2018Intradiem Blog

UK Utility: Weathering the Storm with Real-Time Automation

Mother Nature doesn’t adhere to WFM planning processes, and can unleash nasty storms with little warn... See more »
August 27, 2018Intradiem Blog

[Webinar Preview] Pro-Tips: Expert Advice from WFM Peers

Contact centers are becoming more complex. Keeping up with the pressure to cut costs and meet demands... See more »
July 26, 2018Intradiem Blog

Customer Community Continues to Create New Value through Innovative Use Cases

In this July edition of our Customer Community Use Case Story Round-up, we’re looking at the in... See more »
January 18, 2018Intradiem Blog

Call Center Agents: Here to Stay & Increasing in Importance

The concept of a digital transformation for contact centers is currently creating a lot of buzz withi... See more »

Intradiem Press Releases

March 11, 202024-7 Press Release Newswire

Intradiem Announces Partner Program

Company's Global Alliance Ecosystem Expands Reach with Workforce Automation... See more »
February 12, 202024-7 Press Release Newswire

The Top Healthcare Insurance Companies Use Intradiem to Reduce Cost

Improved Efficiency, Employee Engagement and Customer Experience Pays Off for Providers... See more »
January 23, 202024-7 Press Release Newswire

Intradiem Launches Forefront World Tour

Industry Leaders to Share How Transforming Contact Centers Pays Off... See more »
November 25, 201924-7 Press Release Newswire

Intradiem Adds New Enhanced Coaching Capabilities to Workforce Automation Platform

Real-Time Agent Development Pays Off with Improved Engagement and Significant Cost Savings... See more »
October 1, 201924-7 Press Release Newswire

Intradiem Reaches Record Savings Delivered to Customers

Workforce Automation Drives Significant Value with Real-Time Capabilities on Agent Engagement, Custom... See more »
September 18, 201924-7 Press Release Newswire

Intradiem Releases Third Generation - Workforce Automation Platform

Scalable, Secure Platform to Process High Volumes of Real-Time Contact Center Data... See more »
September 4, 201924-7 Press Release Newswire

Intradiem Takes the Automation Movement on the Road with Fall Forefront Tour

The Forefront Roadshow is Scheduled to Gather in October and November 2019... See more »

Intradiem Videos

Social Media

Intradiem Headquarters

Mansell Two, 3650 Mansell Road Suite 500

Alpharetta, Georgia30022

678-356-3500

Driving Directions »

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Intradiem Summary

ABOUT

Overview

Intradiem provides intraday automation solutions for frontline, contact center, back office, retail and mobile workforce management. Intradiem was founded in 1995. Intradiem's headquarters is located in Alpharetta, Georgia, USA 30022. It has raised 13...

CEO

Intradiem's President & CEO, Matt McConnell, currently has an approval rating of 58%. Intradiem's primary competitors are NewVoiceMedia, mplsystems & Verint Monet.

Website

intradiem.com

Frequently Asked Questions about Intradiem

  1. When was Intradiem founded?

    Intradiem was founded in 1995
  2. Who is Intradiem's CEO?

    Intradiem's CEO is Matt McConnell
  3. How much revenue does Intradiem generate?

    Intradiem generates $14.2M in revenue
  4. How much funding does Intradiem have?

    Intradiem has historically raised $13.2M in funding
  1. Where is Intradiem's headquarters?

    Intradiem's headquarters is in Alpharetta Georgia, USA
  2. How many employees does Intradiem have?

    Intradiem has 140 employees
  3. What sector does Intradiem operate in?

    Intradiem is in HR Software
  4. Who are Intradiem's competitors?

    Intradiem's top competitors are NewVoiceMedia, mplsystems, Verint Monet