Intercom

Intercom develops a cloud-based customer messaging platform that allows businesses to communicate with customers. Read more

1,275 Followers on Owler
1,275 Followers on Owler
1,275 Followers on Owler
1,275 Followers on Owler

Intercom

Intercom develops a cloud-based customer messaging platform that allows businesses to communicate with customers. Read more

Karen Peacock's photo - CEO of Intercom

CEO

Karen Peacock

CEO Approval Rating

81/100

Founded:

2011

Status:

PrivateIndependent Company

INTERCOM TOP COMPETITORS OR ALTERNATIVES

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Drift is perceived as one of Intercom's biggest rivals. Drift was founded in 2015, and its headquarters is in Boston, Massachusetts. Like Intercom, Drift also works within the Customer Relationship Management (CRM) field. Drift has 178 fewer employees than Intercom.

Olark is one of Intercom's top rivals. Olark is a Private company that was founded in 2007 in Wilmington, Delaware. Like Intercom, Olark also competes in the Messaging sector. Compared to Intercom, Olark has 599 fewer employees.

Zendesk is Intercom's #3 rival. Zendesk is a Public company that was founded in San Francisco, California in 2007. Like Intercom, Zendesk also operates in the Customer Relationship Management (CRM) sector. Zendesk has 3,500 more employees vs. Intercom.

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Intercom Acquisitions

No recent acquisitions found related to Intercom

Intercom Funding History

Since Intercom was founded in 2011, it has participated in 7 rounds of funding. In total Intercom has raised $240.8M. Intercom's last funding round was on Mar 2018 for a total of $125.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Series D
Mar 2018
$125M

Google Ventures

Series C
Apr 2016
$50M
Series C
Aug 2015
$35M
Series B
Jan 2014
$23M
Series A
Jun 2013
$6M

Since Intercom was founded in 2011, it has participated in 7 rounds of funding. In total Intercom has raised $240.8M. Intercom's last funding round was on Mar 2018 for a total of $125.0M

Intercom Investments

No recent investments found related to Intercom

Intercom News

September 14, 2020Martech Series

Blaze Verify Partners With Intercom to Provide Accurate and Reliable Email Verification

Blaze Verify, popular email verification solution, announces it has joined the Intercom App Partner P... See more »
August 12, 2020destinationCRM

Intercom Adds to Conversational Support Solutions

Intercom has added automation and reporting capabilities to its Business Messenger and Inbox customer... See more »
August 4, 2020TechCrunch

Intercom hires a CFO as it ramps towards an IPO

Today Intercom announced that it has hired a chief financial officer (CFO) as it ramps towards an IPO... See more »
July 31, 2020THE IRISH TIMES

Intercom losses more than double as revenues jump 47%

Intercom, the Irish-founded software company which is valued at over $1 billion (€842.9 million), rec... See more »
July 2, 2020Business & Finance

New CEO and new clients for Intercom

Pictured: Karen Peacock, CEO, Intercom Intercom, the Irish-founded tech company, has appointed Karen ... See more »
July 2, 2020TechCrunch

Intercom announces the promotion of Karen Peacock to CEO

Three years ago almost to the day, Intercom announced that it was bringing former Intuit exec Karen ... See more »
June 29, 2020THE IRISH TIMES

Intercom gives entire staff a week off

Irish-founded technology company Intercom has given its entire workforce a week off, encouraging staf... See more »

Intercom Blogs

May 21, 2019Intercom Blog

Announcing the second edition of 'Intercom on Onboarding'

This brand new edition of "Intercom on Onboarding" book captures our latest thinking on the topic, re... See more »
May 20, 2019Intercom Blog

Why being new can be empowering and not terrifying

Being new at a company doesn't mean you are at a disadvantage. Here are 5 things you can do to quickl... See more »
May 20, 2019Intercom Blog

The recipe for developing your career as a product designer

Picture this: You're a product designer with a handful of years on your career path. You've cut your ... See more »
May 16, 2019Intercom Blog

A behind-the-scenes look at building Product Tours

Product Tours is a simple tool to help teams create great user onboarding experiences. But like any l... See more »
May 15, 2019Intercom Blog

The art of the customer follow-up and delightful customer service

Part of the ritual of eating a meal in a good restaurant is the waiter asking if you’re enjoying your... See more »
May 14, 2019Intercom Blog

The Agile Arrow - a visual framework for managing complex sales deals

Large, complex deals require a different level of visibility. Here's how the Agile Arrow enables you ... See more »
May 13, 2019Intercom Blog

A content-first approach to product onboarding

The words you use in your product's onboarding experience are key to helping users understand what yo... See more »

Intercom Press Releases

September 17, 2019PRWeb

Rybbon and Intercom Partnership Brings the Excitement of Instant Rewards to Business Messaging

Rybbon builds new app to integrate with Intercom, letting businesses send digital rewards directly to... See more »
August 26, 2015BUSINESS WIRE

Intercom Raises $35 Million to Expand Customer Communication Platform

SAN FRANCISCO--(BUSINESS WIRE)--Intercom, the customer communication platform on a mission to make in... See more »

Intercom Videos

September 15, 2020Intercom Youtube Channel

"Resolution Bot" on YOUTUBE

June 17, 2020Intercom Youtube Channel

"Mobile Carousels by Intercom" on YOUTUBE

June 17, 2020Intercom Youtube Channel

"How to Install Intercom's SDKs" on YOUTUBE

November 21, 2019Intercom Youtube Channel

"Intercom Academy (trailer)" on YOUTUBE

Social Media

Intercom Headquarters

55 2nd Street 4th Floor

San Francisco, California94105

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Intercom Summary

ABOUT

Overview

Intercom is a internet software company founded in 2011 and headquartered in San Francisco, California. Intercom produces a messaging platform that allows businesses to interact with clients, customers, and users across multiple platforms. Intercom’s ...

CEO

Intercom's CEO, Karen Peacock, currently has an approval rating of 81%. Intercom's primary competitors are Drift, Olark & Zendesk.

Website

intercom.com

Frequently Asked Questions about Intercom

  1. When was Intercom founded?

    Intercom was founded in 2011
  2. Who is Intercom's CEO?

    Intercom's CEO is Karen Peacock
  3. How much revenue does Intercom generate?

    Intercom generates $80M in revenue
  4. How much funding does Intercom have?

    Intercom has historically raised $240.8M in funding
  1. Where is Intercom's headquarters?

    Intercom's headquarters is in San Francisco California, USA
  2. How many employees does Intercom have?

    Intercom has 630 employees
  3. What sector does Intercom operate in?

    Intercom is in Analytics, Messaging, Customer Relationship Management (CRM)
  4. Who are Intercom's competitors?

    Intercom's top competitors are Drift, Olark, Zendesk