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Interactive Intelligence

Interactive Intelligence is a designer, developer, builder and provider of cloud based contact and call center software for businesses. Read more

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Founded:

1994

Status:

PrivateMerged with Genesys

INTERACTIVE INTELLIGENCE TOP COMPETITORS OR ALTERNATIVES

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Liveops is seen as one of Interactive Intelligence's top competitors. Liveops was founded in Scottsdale, Arizona} in 2000. Liveops is in the IT Services industry. Compared to Interactive Intelligence, Liveops generates $79.7M more revenue.

inContact is Interactive Intelligence's #2 competitor. inContact was founded in 1997, and its headquarters is in Sandy, Utah. inContact competes in the IT Services industry. inContact has 1,309 fewer employees than Interactive Intelligence.

Presence Technology is Interactive Intelligence's #3 rival. Presence Technology is headquartered in Madrid, Madrid, and was founded in 2001. Like Interactive Intelligence, Presence Technology also competes in the IT Services industry. Presence Technology generates 4,323% the revenue of Interactive Intelligence.

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Growth Score - 1/1

Is 2,309 a good estimate for Interactive Intelligence's Employee count?

Interactive Intelligence Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Customer360

Dec 2015

Source »
$10M
Customer360 offers a customer engagement platform that includes video chat and mobile apps for live chat and helpdesk.
OrgSpan, Inc.

Apr 2014

Source »
undisclosed
OrgSpan provides cloud-based enterprise social software for business firms.

-

Brightware

Apr 2012

Source »
undisclosed
-
Atio Corporation

Jan 2012

Source »
undisclosed
Atio specializes in ICT services for contact centers and telecom industry.
Websup Australia

Jul 2011

Source »
$undefined
-

These are all the companies that Interactive Intelligence has acquired. Interactive Intelligence has acquired 9 companies and its latest acquisition was Customer360 in Dec 2015. Customer360 offers a customer engagement platform that includes video chat and mobile apps for live chat and helpdesk.

Interactive Intelligence Funding History

Since Interactive Intelligence was founded in 1994, it has participated in 1 round of funding. In total Interactive Intelligence has raised $34.7M. Interactive Intelligence's funding round was on Sep 1999 for a total of $34.7M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

IPO
Sep 1999
$34.7M
-

Since Interactive Intelligence was founded in 1994, it has participated in 1 round of funding. In total Interactive Intelligence has raised $34.7M. Interactive Intelligence's funding round was on Sep 1999 for a total of $34.7M

Interactive Intelligence Investments

No recent investments found related to Interactive Intelligence

These are all the companies that Interactive Intelligence has invested in. Interactive Intelligence has invested 9 companies and its latest investment was Customer360 in Dec 2015. Customer360 offers a customer engagement platform that includes video chat and mobile apps for live chat and helpdesk.

Interactive Intelligence News

December 7, 2016ITbriefing.net

Notice Of The Effective Date Of A Make-Whole Fundamental Change Relating To The Company's Outstanding 1.25% Convertible Senior Notes Due 2020

INDIANAPOLIS, Dec. 8, 2016 -- Interactive Intelligence Group Inc. (the "Company"), a global provider ... See more »
December 1, 2016TMCnet

SHAG Taps InIn, Which Genesys Closed

Genesys announced that it has completed its previously announced acquisition of Interactive Intellige... See more »
November 28, 2016destinationCRM

Avant Partners with Interactive Intelligence

The master agency will offer its clients Interactive Intelligence's PureCloud Engage.... See more »
November 27, 20164-traders

to take part at Dreamforce 2016

(4-traders.com) Shaheen Haque, Interactive Intelligence Interactive Intelligence Group has announced ... See more »
November 23, 2016Market Cheetah

Succeeding at Customer Engagement Book by Interactive Intelligence Now Available

INDIANAPOLIS-(BUSINESS WIRE)-#cctr-Interactive Intelligence, a leader of cloud services for customer ... See more »
November 21, 2016ITbriefing.net

InvestorPlace Media Deploys Interactive Intelligence Customer Engagement Cloud Solution

InvestorPlace Media, which operates an investing and financial news site, has deployed the omnichanne... See more »
November 21, 2016TMCnet

SHAG in Seattle Finds Success with Interactive Intelligence Call Center

Interactive Intelligence released its PureCloud Engage cloud-based contact center software in June of... See more »

Interactive Intelligence Blogs

January 27, 2017Interactive Intelligence Blog

Comment on 5 Lessons I Learned from My Journey to the Cloud by Anne Pence Poynter

Zach - excellent!! Both instructional and informative. Would love to discuss your approach to underst... See more »
January 26, 2017Interactive Intelligence Blog

Comment on 5 Lessons I Learned from My Journey to the Cloud by Zachary Hinkle

Thank you Jon!... See more »
January 26, 2017Interactive Intelligence Blog

Comment on 5 Lessons I Learned from My Journey to the Cloud by Jon W. McCain

Great article Zach. Lesson #2 has been my mantra for a long time. In fact, I often refer to members o... See more »
January 5, 2017Interactive Intelligence Blog

Comment on Five Common Expectations, Misconceptions and Strategies for Multichannel (Part 1) by Gregg Lander

Great post Adrian! Looking forward to part two!... See more »
January 1, 2017Interactive Intelligence Blog

Comment on Top Ten Common Contact Center Planning Mistakes (Part Two) by Harry

Thanks for update us with these mistakes. Now one can take care of them.... See more »
December 1, 2016Interactive Intelligence Blog

Comment on Succeeding at Customer Engagement Book by Interactive Intelligence Now Available by Pamela Hynes

Yes it has been. Both for the book and for Interactive. Having said that I am very excited about the ... See more »
November 23, 2016Interactive Intelligence Blog

Comment on Five Areas IoT Is Changing and Will Continue to Change Your Life: Personal Health by Michael Shrall

Crazy thinking, but not for long. Great article Jack...... See more »

Interactive Intelligence Press Releases

October 6, 2016Business Wire

Interactive Intelligence CEO to Discuss How Artificial Intelligence is Shaping Business at IBJ Event

INDIANAPOLIS--(BUSINESS WIRE)--#AI--Interactive Intelligence CEO Don Brown will present his views on ... See more »
September 22, 2016Dubai PR Network

Interactive Intelligence Announces GITEX Debut to Showcase Future of Customer Engagement

Dubai, United Arab Emirates - September 21, 2016 - Interactive Intelligence Group Inc. (Nasdaq: ININ)... See more »
September 7, 2016Business Wire

Rigrodsky & Long, P.A. Announces Investigation Of Buyout

WILMINGTON, Del.--(BUSINESS WIRE)--INTERACTIVE INTELLIGENCE GROUP, INC. SHAREHOLDER ALERT: Rigrodsky ... See more »
August 25, 2016PressReleasePoint

Interactive Intelligence Partner Ecosystem Sees Rapid Expansion

INDIANAPOLIS--( )-- Interactive Intelligence Group Inc.read more... See more »
August 24, 2016Business Wire

VDS Signs Gold Partner Agreement to Offer Interactive Intelligence Customer Engagement Cloud Solution

INDIANAPOLIS & GRAND RAPIDS, Mich.--(BUSINESS WIRE)--#cctr--VDS has signed a Gold Partner agreement e... See more »
August 16, 2016Business Wire

Interactive Intelligence to Host "How Millennials are Changing the Definition of Customer Care" Virtual Tradeshow

INDIANAPOLIS--(BUSINESS WIRE)--#CSR--Interactive Intelligence, a global leader of cloud services for ... See more »

Interactive Intelligence Videos

September 15, 2016Interactive Intelligence Youtube Channel

"Réinventez l'Engagement Client" on YOUTUBE

September 6, 2016Interactive Intelligence Youtube Channel

"La nueva visión del servicio de atención al cliente" on YOUTUBE

September 6, 2016Interactive Intelligence Youtube Channel

"A nova visão do serviço de atendimento ao cliente" on YOUTUBE

June 28, 2016Interactive Intelligence Youtube Channel

"PureCloud Communicate - Español (Latin America)" on YOUTUBE

June 28, 2016Interactive Intelligence Youtube Channel

"Purecloud Collaborate - Português (Brasil)" on YOUTUBE

Social Media

Interactive Intelligence Headquarters

7601 Interactive Way

Indianapolis, Indiana46278

1-317-872-3000

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Interactive Intelligence Summary

ABOUT

Overview

Interactive Intelligence (NASDAQ: ININ) provides contact center, unified communications, and business process automation software and services. The company was founded in 1994 by Dr. Donald Brown and is headquartered in Indianapolis, Indiana. It has p...

Website

inin.com

Frequently Asked Questions about Interactive Intelligence

  1. When was Interactive Intelligence founded?

    Interactive Intelligence was founded in 1994
  2. How much revenue does Interactive Intelligence generate?

    Interactive Intelligence generates $ < 1M in revenue
  3. How much funding does Interactive Intelligence have?

    Interactive Intelligence has historically raised $34.7M in funding
  4. Where is Interactive Intelligence's headquarters?

    Interactive Intelligence's headquarters is in Indianapolis Indiana, USA
  1. How many employees does Interactive Intelligence have?

    Interactive Intelligence has 2,309 employees
  2. What sector does Interactive Intelligence operate in?

    Interactive Intelligence is in Systems Software, IT Services
  3. Who are Interactive Intelligence's competitors?

    Interactive Intelligence's top competitors are Liveops, inContact, Presence Technology