ICC/Decision Services

ICC/Decision Services provides in-store customer experience management programs including mystery shopping, intercepts and satisfaction surveys. Read more

63 Followers on Owler
63 Followers on Owler
63 Followers on Owler
63 Followers on Owler

ICC/Decision Services

ICC/Decision Services provides in-store customer experience management programs including mystery shopping, intercepts and satisfaction surveys. Read more

David Rich's photo - President & CEO of ICC/Decision Services

President & CEO

David Rich

CEO Approval Rating

70/100

Founded:

1979

Status:

Est. Annual Revenue
Est. Employees
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ICC/DECISION SERVICES TOP COMPETITORS OR ALTERNATIVES

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Valient Market Research is one of ICC/Decision Services's top rivals. Valient Market Research's headquarters is in Exton, Pennsylvania, and was founded in 2007. Valient Market Research operates in the Business Support Services industry. Valient Market Research generates 51% of ICC/Decision Services's revenue.

Market Force Information, Inc. has been one of ICC/Decision Services's top competitors. Market Force Information, Inc. was founded in 2005 in Peachtree Corners, Georgia. Market Force Information, Inc. is in the Business Support Services industry. Market Force Information, Inc. generates $59.5M more revenue than ICC/Decision Services.

Reality Based Group is one of ICC/Decision Services's top competitors. Reality Based Group was founded in Austin, Texas} in 1992. Reality Based Group operates in the Business Support Services industry. Compared to ICC/Decision Services, Reality Based Group generates $7M less revenue.

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Growth Score - 1/1

Is 108 a good estimate for ICC/Decision Services's Employee count?

ICC/Decision Services Acquisitions

No recent acquisitions found related to ICC/Decision Services

ICC/Decision Services Funding History

No recent funding data found related to ICC/Decision Services

ICC/Decision Services Investments

No recent investments found related to ICC/Decision Services

ICC/Decision Services Blogs

August 29, 2016ICC/Decision Services Blog

7 Reasons Why Traditional Retailers Are Struggling to Survive

Traditional retailers' legacy of store success is their biggest challengeOne only needs to look at t... See more »
August 24, 2016ICC/Decision Services Blog

How to Get the Most Out of Your Customer Satisfaction Surveys

Over the past year, there's been a lot of industry chatter about customer satisfaction surveys (CSAT... See more »
August 17, 2016ICC/Decision Services Blog

Retailers, Here's What Store Managers Need From You

They're the essence of the brand. The director of backstage operations. The leader who brings out t... See more »
August 10, 2016ICC/Decision Services Blog

Customer Experience Strategy (Part 2): 6 Steps to Happier Customers, Higher Revenues

Last week, we wrote about building an effective customer experience strategy. This week, we tackle t... See more »
August 3, 2016ICC/Decision Services Blog

Customer Experience Strategy: What to Include, and What to Avoid

If you're serious about competing to win in retail, then you're undoubtedly: Focused on your custom... See more »
July 27, 2016ICC/Decision Services Blog

4 C-Level Obstacles to Your Customer Experience Goals (and How to Overcome Them)

If you're struggling to meet your customer experience goals, you might assume the problem lies at th... See more »
July 20, 2016ICC/Decision Services Blog

We Hold These (Retail) Truths to Be Self-Evident

Over the years, we've worked with all types of retail organizations. And we've gotten to know them w... See more »

ICC/Decision Services Press Releases

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ICC/Decision Services Headquarters

419 Park S Ave Second Floor

New York, New York10016

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ICC/Decision Services Summary

ABOUT

Overview

ICC/Decision Services provides in-store customer experience management programs including mystery shopping, intercepts and satisfaction surveys. ICC/Decision Services was founded in 1979. ICC/Decision Services' headquarters is located in New York, New...

CEO

ICC/Decision Services's President & CEO, David Rich, currently has an approval rating of 70%. ICC/Decision Services's primary competitors are Valient Market Research, Market Force Information, Inc. & Reality Based Group.

Website

iccds.com

Frequently Asked Questions about ICC/Decision Services

  1. When was ICC/Decision Services founded?

    ICC/Decision Services was founded in 1979
  2. Who is ICC/Decision Services's CEO?

    ICC/Decision Services's CEO is David Rich
  3. How much revenue does ICC/Decision Services generate?

    ICC/Decision Services generates $15.5M in revenue
  4. How much funding does ICC/Decision Services have?

    ICC/Decision Services has historically raised $0 in funding
  1. Where is ICC/Decision Services's headquarters?

    ICC/Decision Services's headquarters is in New York New York, USA
  2. How many employees does ICC/Decision Services have?

    ICC/Decision Services has 108 employees
  3. Who are ICC/Decision Services's competitors?

    ICC/Decision Services's top competitors are Valient Market Research, Market Force Information, Inc., Reality Based Group