HappyOrNot designs and develops feedback terminals that offers instant customer and employee satisfaction reporting solutions. Read more

246 Followers on Owler
246 Followers on Owler
246 Followers on Owler
246 Followers on Owler

HappyOrNot designs and develops feedback terminals that offers instant customer and employee satisfaction reporting solutions. Read more

Heikki Vaananen's photo - Co-Founder & CEO of HappyOrNot

Co-Founder & CEO

Heikki Vaananen

CEO Approval Rating

85/100

Founded:

2009

Status:

PrivateIndependent Company

Est. Annual Revenue
Est. Employees
Headquarters
Tampere

TOP COMPETITORS OR ALTERNATIVES

RANK

COMPANY

CEO

CEO RATING

EMPLOYEES

FUNDING

REVENUE

Missing a competitor? Contribute!

CRT ViewPoint is HappyOrNot's top competitor. CRT ViewPoint was founded in 2001 in Coventry, England. CRT ViewPoint competes in the Application Software field. CRT ViewPoint generates $13M less revenue than HappyOrNot.

Forrester Research, Inc. is perceived as one of HappyOrNot's biggest rivals. Forrester Research, Inc.'s headquarters is in Renens, Vaud, and was founded in 2011. Forrester Research, Inc. is in the Internet Software industry. Forrester Research, Inc. generates 33% of HappyOrNot's revenue.

Spectos is one of HappyOrNot's top competitors. Spectos is a Private company that was founded in Dresden, Saxony in 2001. Like HappyOrNot, Spectos also operates in the Business Support Services industry. Spectos has 114 fewer employees vs. HappyOrNot.

Weigh-in!

Help the Owler community know more

Growth Score - 1/1

Is $15M a good estimate for HappyOrNot's revenue?

Acquisitions

No recent acquisitions found related to HappyOrNot

HappyOrNot Funding History

$14.5M$39.5M

Since HappyOrNot was founded in 2009, it has participated in 2 rounds of funding. In total HappyOrNot has raised $39.5M. HappyOrNot's last funding round was on Sep 2019 for a total of $25.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Growth
Sep 2019
$25M

Verdane

Series A
Oct 2017
$14.5M

Since HappyOrNot was founded in 2009, it has participated in 2 rounds of funding. In total HappyOrNot has raised $39.5M. HappyOrNot's last funding round was on Sep 2019 for a total of $25.0M

Investments

No recent investments found related to HappyOrNot

HappyOrNot News

June 11, 2020Retail Times

HappyOrNot expands digital feedback services to help businesses make data-informed decisions

HappyOrNot (www.happy-or-not.com), the world's leading customer experience management solution, relie... See more »
September 19, 2019PE Hub Network

HappyOrNot pulls in $25 mln

Finland and Florida-based HappyOrNot, a provider of a Smiley' feedback management system, has raised ... See more »
June 7, 2019Retail Times

World-famous 'Smiley' customer feedback buttons reach 1 billion presses

HappyOrNot (www.happy-or-not.com), the Finland- and Florida-based company behind the globally recogni... See more »
September 13, 2018destinationCRM

Smiley Feedback Company HappyOrNot Releases Smiley Wall

Smiley Wall lets companies collect customer feedback in a smaller form factor.... See more »
September 13, 2018Cision

Greater Columbus Convention Center chooses HappyOrNot® to enhance and retain high levels of guest satisfaction

More than half million HappyOrNot Smiley Terminal feedbacks already collected and the vast majority h... See more »
September 13, 2018destinationCRM

Smiley Feedback Company HappyOrNot Releases Smiley Wall

Smiley Wall lets companies collect customer feedback in a smaller form factor.... See more »
June 6, 2018Street Fight Daily

UPS, TripAdvisor, and HappyOrNot Break Down Divergent Approaches to Customer Feedback

Consumer feedback and brands have a complex and sometimes contentious relationship. Three panelists f... See more »

HappyOrNot Blogs

December 14, 2020HappyOrNot Blog

HappyOrNot to accelerate growth by appointing Miika Mkitalo as new CEO

With former CEO & co-founder Heikki Väänänen continuing in a new strategic role as Executive VP of Gr... See more »
December 14, 2020HappyOrNot Blog

Leveraging Customer Experience to Reshape Retail’s Tomorrow

When the doors or, windows (zoom, that is) open on NRF’s first virtual Big Show, HappyOrNot will be f... See more »
December 7, 2020HappyOrNot Blog

The Pandemic vs. Customer Experience

Our customers share how they are using CX data to quickly adapt to change  No one could have predicte... See more »
December 3, 2020HappyOrNot Blog

Why Finland is Such A Great Place For Business

Heikki Väänänen | Founder My latest Forbes article looks at why Finland, a country renowned for ... See more »
November 11, 2020HappyOrNot Blog

If you’re happy and you know it…press the button

How HappyOrNot changed customer feedback  You’ve probably seen them in the airport, or perhaps at you... See more »
November 4, 2020HappyOrNot Blog

The Coronavirus Means That Businesses Must Focus On What Matters Most - Their Customers

By Heikki Väänänen | CEO & Founder In my latest Forbes article, I take a look at how customer exper... See more »
October 27, 2020HappyOrNot Blog

Sporting goods retailer XXL to track customer feedback during the pandemic and beyond with HappyOrNot

The Nordics’ fastest-growing sporting goods retailer XXL has rolled out HappyOrNot’s feedback collect... See more »

HappyOrNot Press Releases

February 10, 2016PRLog

Shoppers' Critique Partners with HappyOrNot to Strengthen Customer Experience Services Portfolio

Shoppers' Critique, a Florida customer intelligence company, has been serving businesses in the US an... See more »
January 10, 2016PRLog

Happyornot Calls For Support To Become National Public Champion In The European Business Awards

HappyOrNot Ltd. from Finland will today compete for the title of 'National Public Champion' in this y... See more »
January 7, 2016PRLog

HappyOrNotⓇ Congratulates 25 Honorees That Are Shaping Retail's Future 2016

There is a reason why the National Retail Federation (NRF) Annual Convention & EXPO earned the nickna... See more »
May 20, 2015PRLOG

Making Finland the Best Place to find Happy Workers - HappyOrNot in Vincit

Listed as one of the Great Places to Work in Europe, Finland-based software company Vincit uses the F... See more »
March 9, 2015PRLOG

Gauging Passenger Experience made easy! HappyOrNot® Partner Smarte Carte® exhibitor at ARN 2015

Official HappyOrNot Partner Smarte Carte is exhibiting at ARN 2015 in San Diego, California, bringing... See more »
March 6, 2015PRLOG

Listen, Learn, and Make Positive Changes. Making your Customers Happy is Easier than you Think

Veterans of Retail Business Technology Expo, HappyOrNot Ltd. Returns with the Strength of over 100 Mi... See more »
February 4, 2015PRLOG

HappyOrNot announces new Reseller partnership with ScanLang in Austria

HappyOrNot® and ScanLang plc announce Partnership, bringing Customer Experience Management system to ... See more »

HappyOrNot Videos

February 10, 2020HappyOrNot Vimeo Channel

"How to move your Smiley Touch or Smiley Terminal to a new survey location" on VIMEO

This video shows how you can create a new survey location for your Smileys product.Cast: HappyOrNotTa... See more »
February 6, 2020HappyOrNot Vimeo Channel

"How to move the Smiley Touch or the Smiley Terminal to a new survey location" on VIMEO

This video shows how to create a new survey location for your Smileys productCast: HappyOrNotTags: Su... See more »
December 16, 2019HappyOrNot Youtube Channel

"HappyOrNot Weihnachtsgrüße" on YOUTUBE

Social Media

Headquarters

Vuolteenkatu 20

Tampere, Other33100

1-408-472-3248

Driving Directions »

Trending Companies

Summary

ABOUT

Overview

HappyOrNot designs and develops feedback terminals that offers instant customer and employee satisfaction reporting solutions. HappyOrNot was founded in 2009. HappyOrNot's headquarters is located in Tampere, Other, FI 33100. It has raised 39.5M in 2 r...

CEO

HappyOrNot's Co-Founder & CEO, Heikki Vaananen, currently has an approval rating of 85%. HappyOrNot's primary competitors are CRT ViewPoint, Forrester Research, Inc. & Spectos.

Website

happy-or-not.com

Frequently Asked Questions about HappyOrNot

  1. When was HappyOrNot founded?

    HappyOrNot was founded in 2009
  2. Who is HappyOrNot's CEO?

    HappyOrNot's CEO is Heikki Vaananen
  3. How much revenue does HappyOrNot generate?

    HappyOrNot generates $15M in revenue
  4. How much funding does HappyOrNot have?

    HappyOrNot has historically raised $39.5M in funding
  1. Where is HappyOrNot's headquarters?

    HappyOrNot's headquarters is in Tampere Other, FI
  2. How many employees does HappyOrNot have?

    HappyOrNot has 170 employees
  3. What sector does HappyOrNot operate in?

    HappyOrNot is in Business Support Services
  4. Who are HappyOrNot's competitors?

    HappyOrNot's top competitors are CRT ViewPoint, Forrester Research, Inc., Spectos