Freshservice

Freshdesk provides cloud-based customer support software that focusses on cross-functional team collaboration. Read more

1,979 Followers on Owler
1,979 Followers on Owler
1,979 Followers on Owler
1,979 Followers on Owler

Freshservice

Freshdesk provides cloud-based customer support software that focusses on cross-functional team collaboration. Read more

Girish Mathrubootham's photo - Founder & CEO of Freshservice

Founder & CEO

Girish Mathrubootham

CEO Approval Rating

65/100

Founded:

2017

Status:

PrivateIndependent Company

FRESHSERVICE TOP COMPETITORS OR ALTERNATIVES

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Missing a competitor? Contribute!

Zoho is Freshservice's #1 competitor. Zoho was founded in Pleasanton, California} in 1996. Like Freshservice, Zoho also competes in the Application Software industry. Compared to Freshservice, Zoho generates $600M more revenue.

ServiceNow is one of Freshservice's top competitors. ServiceNow was founded in 2004 in Santa Clara, California. ServiceNow operates in the IT Services industry. ServiceNow generates $4.7B more revenue than Freshservice.

Zendesk is a top competitor of Freshservice. Zendesk was founded in 2007, and is headquartered in San Francisco, California. Like Freshservice, Zendesk also operates in the Application Software industry. Zendesk generates $990.1M more revenue vs. Freshservice.

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Growth Score - 1/1

Is 2,000 a good estimate for Freshservice's Employee count?

Freshservice Acquisitions

No recent acquisitions found related to Freshservice

Freshservice Funding History

Since Freshservice was founded in 2017, it has participated in 4 rounds of funding. In total Freshservice has raised $44.1M. Freshservice's last funding round was on Jun 2014 for a total of $31.0M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Series D
Jun 2014
$31M
Series C
Nov 2013
$7M
Unattributed
Apr 2012
$5M
Equity
Oct 2011
$1.1M
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Since Freshservice was founded in 2017, it has participated in 4 rounds of funding. In total Freshservice has raised $44.1M. Freshservice's last funding round was on Jun 2014 for a total of $31.0M

Freshservice Investments

No recent investments found related to Freshservice

Freshservice News

June 23, 2016destinationCRM

Freshdesk Launches Freshsales

Freshdesk Freshsales is a CRM system for high-velocity sales teams.... See more »
May 29, 2016iamwire

Indian Govt Plans to Set Up 100 Incubation Centres; Snapdeal Opens Office in California and More

Shown Above: 26 Delhi Indian Government North Block Secretariat Building#MarketWire is your daily rou... See more »
May 11, 2016Inc42 Magazine

Indian SaaS Startup Freshdesk Enters The Gartner's Magic Quadrant

A joint study by Google and Accel India, earlier this year, states that Indian SaaS companies are exp... See more »
May 5, 2016Equities

Freshservice Ranks #1 in Customer Satisfaction in G2 Crowd's Spring 2016 Best Service Desk Software Report

San Bruno, California (PRWEB) May 05, 2016 Freshdesk, a global provider of cloud-based customer suppo... See more »

Freshservice Blogs

May 29, 2018Freshservice Blog

5 tips for selecting the right IT asset management software

A popular adage states “Perfection is unattainable but by chasing it, one can catch excellence.” Noth... See more »
May 29, 2018Freshservice Blog

Analytics in Freshservice – Enabling Powerful Insights for the Service Desk

Service desk leaders are struggling with data today. It’s not because they don’t have data; it’s beca... See more »
May 28, 2018Freshservice Blog

Why Wouldn’t You Choose a Cloud-Based ITSM Solution?

In an environment where cloud services are available to support almost every facet of your company’s ... See more »
May 25, 2018Freshservice Blog

GDPR is here and Freshservice is ready for IT

GDPR is a term that’s been quite popular in the last few months. The GDPR is a European Union regulat... See more »
May 24, 2018Freshservice Blog

Why Time in Pending Status is an important KPI in Service Desks

Most IT Service Desk SLAs are built around response time and resolution time (MTTR) which are great m... See more »
May 23, 2018Freshservice Blog

Why Software Licenses and Subscriptions should be part of IT Asset Management

When companies think about what assets make up their IT environment, the often think about things lik... See more »
May 22, 2018Freshservice Blog

VeriSM – What it is and what it’s not [Webinar]

VeriSM is a new methodology for service management. Whether you’re a manager or a CXO in IT, HR, Fina... See more »

Freshservice Press Releases

June 17, 2015PRWEB

Freshservice Launches Box Integration to Move More IT Departments to the Cloud

Integration allows IT administrators to share documents, empower self-service options, and makes migr... See more »
March 24, 2015PRWEB

Freshservice rolls out Bomgar integration to give IT teams in-depth control when addressing customer concerns

Integration allows technicians to fix problems faster by remotely controlling their customers' device... See more »
January 20, 2015PRWEB

Freshservice Launches on Microsoft Azure To Help Businesses Instantly Switch to Cloud-Based IT Support

Service Desks can now be deployed in a single click. Employees can single sign-on and start managing ... See more »
July 17, 2014PRWEB

Freshservice Innovates Rapidly, Hits 500 Customers In Just Six Months Since Launch, Gears Up To Take on ServiceNow

Expands Product Rapidly With Mobile Apps, More Languages, New Features, and Integrations(PRWeb July 1... See more »
May 6, 2014PRWEB

Freshservice Becomes The First IT Service Desk in the New Google Apps Marketplace

Freshservice today announced its availability for companies using Google Apps, making it the first cl... See more »

Freshservice Videos

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Freshservice Headquarters

2950 S. Delaware Street Suite 201

San Mateo, California94403

1-650-513-0514

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Freshservice Summary

ABOUT

Overview

Freshdesk provides cloud-based customer support software that focusses on cross-functional team collaboration. Freshservice was founded in 2017. Freshservice's headquarters is located in San Mateo, California, USA 94403. It has raised 44.1M in 4 round...

CEO

Freshservice's Founder & CEO, Girish Mathrubootham, currently has an approval rating of 65%. Freshservice's primary competitors are Zoho, ServiceNow & Zendesk.

Website

freshservice.com

Frequently Asked Questions about Freshservice

  1. When was Freshservice founded?

    Freshservice was founded in 2017
  2. Who is Freshservice's CEO?

    Freshservice's CEO is Girish Mathrubootham
  3. How much revenue does Freshservice generate?

    Freshservice generates $100M in revenue
  4. How much funding does Freshservice have?

    Freshservice has historically raised $44.1M in funding
  1. Where is Freshservice's headquarters?

    Freshservice's headquarters is in San Mateo California, USA
  2. How many employees does Freshservice have?

    Freshservice has 2,000 employees
  3. What sector does Freshservice operate in?

    Freshservice is in Application Software
  4. Who are Freshservice's competitors?

    Freshservice's top competitors are Zoho, ServiceNow, Zendesk