Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction.  Read more

141 Followers on Owler
141 Followers on Owler
141 Followers on Owler
141 Followers on Owler

Enghouse Interactive

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction.  Read more

CEO Avatar

Chairman & CEO

Steve Sadler

CEO Approval Rating

96/100

Founded:

06/1984

Status:

Est. Annual Revenue
Est. Employees
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ENGHOUSE INTERACTIVE TOP COMPETITORS OR ALTERNATIVES

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inContact is Enghouse Interactive's #1 competitor. inContact was founded in Sandy, Utah} in 1997. inContact operates in the IT Services industry. Compared to Enghouse Interactive, inContact generates $176.4M more revenue.

TeleWare is one of Enghouse Interactive's top competitors. TeleWare was founded in 1991 in North Yorkshire, England. TeleWare operates in the Systems Software industry. TeleWare generates $63M less revenue than Enghouse Interactive.

Genesys is a top competitor of Enghouse Interactive. Genesys was founded in 1990, and is headquartered in Daly City, California. Genesys is in the Application Software industry. Genesys generates $1.9B more revenue vs. Enghouse Interactive.

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Enghouse Interactive Acquisitions

No recent acquisitions found related to Enghouse Interactive

Enghouse Interactive Funding History

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Enghouse Interactive Investments

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Enghouse Interactive News

August 5, 2020UC Today

Proteus Call Accounting for Microsoft Teams

The release of the Microsoft Call Records API has enabled Enghouse's flagship call accounting softwar... See more »
June 25, 2020IT Web

MJ Flood Technology, Enghouse Interactive announce partnership

MJ Flood Technology will sell, implement and support the Enghouse Interactive Communications Centre a... See more »
May 12, 2020IT Web

Enghouse Interactive signs partnership agreement with converse360

converse360 develops software that enables businesses to intelligently automate interactions with cus... See more »
February 7, 2020Comms Business

Enghouse looks at Teams oportunities with MJ Flood

Enghouse Interactive has signed ICT solutions provider, MJ Flood Technology, as a new member of its E... See more »
February 7, 2020IT Web

Enghouse Interactive launches BI tool to take contact centres to next level

BI will not only solve incidents, but also analyse them in detail, linking them to a broader strategy... See more »
February 7, 2020Comms Business

Enghouse looks at Teams opportunities with MJ Flood

Enghouse Interactive has signed ICT solutions provider, MJ Flood Technology, as a new member of its E... See more »
November 20, 2019UC Today

Enghouse Interactive Expands Global Footprint

Companies all across the communication industry today are using strategic partnerships, acquisitions,... See more »

Enghouse Interactive Blogs

April 30, 2021Enghouse Interactive Blog

The importance of emotional intelligence in the contact centre

The last twelve months have been difficult for everyone working in customer service. As we move forwa... See more »
April 23, 2021Enghouse Interactive Blog

5 top tips for successful call monitoring

An effective call recording or call monitoring system is essential for today's contact centre. Not on... See more »
April 16, 2021Enghouse Interactive Blog

4 tips for successfully reducing high contact volumes and increasing customer satisfaction

Customer experience has never been more important. Customer service teams are under increased pressur... See more »
April 13, 2021Enghouse Interactive Blog

CCaaS - The Bridge to Digital Customer Engagement

Hybrid Architectures Unlock CCaaS Benefits and Accelerate Digital Channel Adoption Organizations trad... See more »
April 9, 2021Enghouse Interactive Blog

How collaboration tools are delivering contact centre benefits

The last twelve months have seen a major acceleration in the use of collaboration and communication... See more »
March 26, 2021Enghouse Interactive Blog

5 areas where Microsoft Teams delivers ROI in your contact centre

Over last year we've seen tremendous growth in Microsoft Teams, with the number of daily users nearly... See more »
March 19, 2021Enghouse Interactive Blog

The times they are a changing: how customers and agents are responding to the pandemic one year on

By Dr Nicola J. Millard, Principal Innovation Partner at BT. "The times they are a changing"...accord... See more »

Enghouse Interactive Press Releases

October 25, 2017Business Press 24

EB360 Cloud Contact Center Delivers Carrier-Grade, as-a-service Solution Through its Network of Channel Partners across North America

PHOENIX, AZ -- (Marketwired) -- 10/25/17 -- , a leading developer of a comprehensive portfolio of con... See more »
September 25, 2017Marketwired

Enghouse Interactive Announces Microsoft Office 365 Contact Center Solutions for North America at Microsoft Ignite 2017

The company extends its Communications Center solution with integration to Office 365, and empowers c... See more »
September 19, 2017StreetInsider

Enghouse Interactive to Demo Omni-Channel Contact Center and Customer Interaction Solutions for Office 365 and Skype for Business at Microsoft Ignite 2017

Enghouse Interactive, a leading developer of a comprehensive portfolio of contact center software and... See more »
September 13, 2017Marketwired

HelloSpoke Brings Cloud Contact Center to Market with Enghouse Interactive CCSP

Contact center as-a-service delivers enterprise-grade platform at an SMB price point; streamlined lic... See more »
August 16, 2017Business Press 24

Enghouse Interactive to Showcase Award-Winning Contact Center and Customer Interaction Solutions at CXWeek Canada 2017

TORONTO, ON -- (Marketwired) -- 08/17/17 -- , a leading developer of a comprehensive portfolio of con... See more »
April 4, 2017Blackbird

MessageMedia Confirmed 'ENGAGE' 2017 Platinum Sponsor

/EINPresswire.com/ - PHOENIX, AZ-(Marketwired - Apr 5, 2017) - Enghouse Interactive, a leading develo... See more »
March 29, 2017Marketwired

Valued Enghouse Interactive Customer, HarborOne Bank, to Speak at Enterprise Connect

New England-based bank to speak on how Enghouse has helped elevate their Skype-enabled contact center... See more »

Enghouse Interactive Videos

March 23, 2020Enghouse Interactive Youtube Channel

"WFH No Problem" on YOUTUBE

February 18, 2020Enghouse Interactive Youtube Channel

"Enghouse Roadmap-Webinar - ELSBETH 2020" on YOUTUBE

January 31, 2020Enghouse Interactive Youtube Channel

"AI i kontaktcentret" on YOUTUBE

Social Media

Enghouse Interactive Headquarters

2095 W Pinnacle Peak Rd Suite 110

Phoenix, Arizona85027

1-602-789-2800

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Enghouse Interactive Summary

ABOUT

Overview

Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction.  Enghouse Interactive was founded in 06/1984. Enghouse Interactive's headquarters is located in Phoenix, Arizona, USA 85027. Enghouse Interact...

CEO

Enghouse Interactive's Chairman & CEO, Steve Sadler, currently has an approval rating of 96%. Enghouse Interactive's primary competitors are inContact, TeleWare & Genesys.

Website

enghouseinteractive.com

Frequently Asked Questions about Enghouse Interactive

  1. When was Enghouse Interactive founded?

    Enghouse Interactive was founded in 06/1984
  2. Who is Enghouse Interactive's CEO?

    Enghouse Interactive's CEO is Steve Sadler
  3. How much revenue does Enghouse Interactive generate?

    Enghouse Interactive generates $73.6M in revenue
  4. How much funding does Enghouse Interactive have?

    Enghouse Interactive has historically raised $0 in funding
  1. Where is Enghouse Interactive's headquarters?

    Enghouse Interactive's headquarters is in Phoenix Arizona, USA
  2. How many employees does Enghouse Interactive have?

    Enghouse Interactive has 615 employees
  3. Who are Enghouse Interactive's competitors?

    Enghouse Interactive's top competitors are inContact, TeleWare, Genesys