DvsAnalytics

dvsAnalytics develops and delivers workforce optimization and engagement software solutions for contact centers. Read more

30 Followers on Owler
30 Followers on Owler
30 Followers on Owler
30 Followers on Owler

DvsAnalytics

dvsAnalytics develops and delivers workforce optimization and engagement software solutions for contact centers. Read more

Hardy Myers's photo - CEO of DvsAnalytics

CEO

Hardy Myers

CEO Approval Rating

77/100

Founded:

1983

Status:

PrivateIndependent Company

Est. Annual Revenue
Est. Employees
Sector

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ActiveOps is seen as one of DvsAnalytics's biggest rivals. ActiveOps is headquartered in Reading, England, and was founded in 2005. ActiveOps competes in the Data Processing Services field. ActiveOps generates 138% the revenue of DvsAnalytics.

Aspect is seen as one of DvsAnalytics's top competitors. Aspect was founded in 1973, and its headquarters is in Westford, Massachusetts. Aspect operates in the Application Software industry. Aspect has 1,341 more employees than DvsAnalytics.

Calabrio is one of DvsAnalytics's top rivals. Calabrio is a Private company that was founded in Minneapolis, Minnesota in 2007. Calabrio competes in the SaaS industry. Calabrio has 666 more employees vs. DvsAnalytics.

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DvsAnalytics Acquisitions

No recent acquisitions found related to DvsAnalytics

DvsAnalytics Funding History

Since DvsAnalytics was founded in 1983, it has participated in 1 round of funding. In total DvsAnalytics has raised $350.0K. DvsAnalytics' funding round was on Apr 2020 for a total of $350.0K

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Debt - PPP (CARES Act)
Apr 2020
$350K - $1M

U.S. Small Business Administration.

Since DvsAnalytics was founded in 1983, it has participated in 1 round of funding. In total DvsAnalytics has raised $350.0K. DvsAnalytics' funding round was on Apr 2020 for a total of $350.0K

DvsAnalytics Investments

No recent investments found related to DvsAnalytics

DvsAnalytics News

June 3, 2015TMC NET

dvsAnalytics Updates to Encore Workforce Optimization Suite v6.0.3

Once agents have developed their skills, they can utilize the customer tracking features in Encore to... See more »

DvsAnalytics Blogs

September 20, 2017DvsAnalytics Blog

Engage Your Agents: Are Self and Peer Evaluations Truly Helpful?

Proven to motivate employees and accomplish business goals, engaging the workforce has been a hot top... See more »
July 12, 2017DvsAnalytics Blog

Boost Commitment with Agent Engagement

Agent Engagement is recognized as a key ingredient for success in today's contact center industry. Th... See more »
June 28, 2017DvsAnalytics Blog

Using Gamification to Increase Contact Center Engagement

For contact center managers, one of the biggest challenges is keeping staff motivated and engaged whi... See more »
April 5, 2017DvsAnalytics Blog

Enhanced Desktop Analytics that Delivers an Aggressive ROI

We recently announced enhancements to our Desktop Analytics family of applications which help organiz... See more »
March 22, 2017DvsAnalytics Blog

dvsAnalytics Receives 2016 CUSTOMER Magazine Workforce Optimization Innovation Award

We are honored to announce that Encore has been named a 2016 CUSTOMER Workforce Optimization Innovat... See more »
March 8, 2017DvsAnalytics Blog

eLearning Coursels: A Great Way to Train Your Agents on Soft Skills

Whether you have an official "contact center" or just a few departments regularly communicating with ... See more »
February 22, 2017DvsAnalytics Blog

About Gamification: Having Fun at Work

I learned something new at our seminar last week. The topic was Workforce Optimization but we got int... See more »

DvsAnalytics Press Releases

September 17, 2018Newswire

DVSAnalytics Quality Assurance and Workforce Engagement Solutions on Display at QATC 2018 Annual Conference

DVSAnalytics Showcases Solutions for Quality Management and Training Trends to Meet the Needs of Toda... See more »
February 27, 2018GlobeNewswire

dvsAnalytics Encore Earns Mitel-Compatible Test Certification

Encore Workforce Optimization Software Rated Compatible with Mitel MiVoice Business... See more »
January 22, 2018Business Wire

2017-2018 Workforce Optimization Product and Market Report & 5 Year Projections for the 12 WFO Application Components - ResearchAndMarkets.com

DUBLIN--(BUSINESS WIRE)--The "2017-2018 Workforce Optimization Product and Market Report" report has ... See more »
January 12, 2015BUSINESS WIRE

2014-2015 Workforce Optimization Product and Market Report

DUBLIN--(BUSINESS WIRE)--Research and Markets (http://www.researchandmarkets.com/research/632zgb/2014... See more »
July 9, 2014PRESS RELEASE POINT

dvsAnalytics Encore now rated "Avaya Compliant"

Helps businesses like International Cruise & Excursions, Inc.read more... See more »

DvsAnalytics Videos

Social Media

DvsAnalytics Headquarters

17255 N 82nd St Suite 120

Scottsdale, Arizona85255

480-538-2020

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DvsAnalytics Summary

ABOUT

Overview

dvsAnalytics develops and delivers workforce optimization and engagement software solutions for contact centers. DvsAnalytics was founded in 1983. DvsAnalytics' headquarters is located in Scottsdale, Arizona, USA 85255. It has raised 350.0K in 1 round...

CEO

DvsAnalytics's CEO, Hardy Myers, currently has an approval rating of 77%. DvsAnalytics's primary competitors are ActiveOps, Aspect & Calabrio.

Website

dvsanalytics.com

Frequently Asked Questions about DvsAnalytics

  1. When was DvsAnalytics founded?

    DvsAnalytics was founded in 1983
  2. Who is DvsAnalytics's CEO?

    DvsAnalytics's CEO is Hardy Myers
  3. How much revenue does DvsAnalytics generate?

    DvsAnalytics generates $20M in revenue
  4. How much funding does DvsAnalytics have?

    DvsAnalytics has historically raised $350K in funding
  1. Where is DvsAnalytics's headquarters?

    DvsAnalytics's headquarters is in Scottsdale Arizona, USA
  2. How many employees does DvsAnalytics have?

    DvsAnalytics has 34 employees
  3. Who are DvsAnalytics's competitors?

    DvsAnalytics's top competitors are ActiveOps, Aspect, Calabrio