Avaya

Avaya is a provider of internet telephone, wireless data communication and customer relationship management solutions for businesses. Read more

18,010 Followers on Owler
18,010 Followers on Owler
18,010 Followers on Owler
18,010 Followers on Owler

Avaya

Avaya is a provider of internet telephone, wireless data communication and customer relationship management solutions for businesses. Read more

James M Chirico's photo - President & CEO of Avaya

President & CEO

James M Chirico

CEO Approval Rating

84/100

Founded:

2000

Status:

PublicIndependent CompanyNYSEAVYA

AVAYA TOP COMPETITORS OR ALTERNATIVES

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Cisco is seen as one of Avaya's top competitors. Cisco's headquarters is in San Jose, California, and was founded in 1984. Like Avaya, Cisco also works within the Telecommunications Equipment industry. Cisco generates 1,654% of Avaya's revenue.

NEC is one of Avaya's top rivals. NEC was founded in 1899, and its headquarters is in Minato-ku, Tōkyō Prefecture. NEC competes in the Computers, Peripherals, Networking and Electronic Equipment industry. NEC has 104,738 more employees than Avaya.

Unify, Inc. is Avaya's #3 rival. Unify, Inc. is a Private company that was founded in 1847 in Munich, Bavaria. Like Avaya, Unify, Inc. also works within the Telecommunication Services field. Compared to Avaya, Unify, Inc. has 3,900 fewer employees.

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Avaya Quarterly and Annual Revenue

Trailing 12-Months Trend (TTM)

Annual Revenue

$2.9B

Avaya's revenue is the ranked 7th among it's top 10 competitors. The top 10 competitors average 29.8B. Over the last four quarters, Avaya's revenue has grown by 8.9%. Specifically, in Q4 2020's revenue was $743M; in Q3 2020, it was $755M; in Q2 2020, it was $721M; in Q1 2020, Avaya's revenue was $682M.

Avaya Acquisitions

COMPANY ACQUIRED
ACQUISITION DATE
AMOUNT
DESCRIPTION
Spoken Communications

Jan 2018

Source »
undisclosed
Spoken Communications develops and provides a cloud-based infrastructure management platform for call centers, outsourcers and enterprise.
Esna Technologies, Inc.

May 2015

Source »
undisclosed
Esna develops a software that provides real-time communication and collaboration solutions for businesses.
KnoahSoft, Inc.

Apr 2015

Source »
undisclosed
KnoahSoft is a workforce optimization provider featured with VoIP based call recording, quality and performance management functionalities.
ITNavigator

Oct 2013

Source »
undisclosed
-
Sipera Systems, Inc.

Oct 2011

Source »
undisclosed
Sipera provides solutions for the safe, simple and controlled deployment of IP-based business communications.

These are all the companies that Avaya has acquired. Avaya has acquired 17 companies and its latest acquisition was Spoken Communications in Jan 2018. Spoken Communications develops and provides a cloud-based infrastructure management platform for call centers, outsourcers and enterprise.

Avaya Funding History

Since Avaya was founded in 2000, it has participated in 2 rounds of funding. In total Avaya has raised $1.4B. Avaya's last funding round was on Jan 2018 for a total of $1.0B

ROUND

FUNDING DATE

AMOUNT

INVESTORS

IPO
Jan 2018
$1B
-
IPO
Sep 2003
$351.9M

Since Avaya was founded in 2000, it has participated in 2 rounds of funding. In total Avaya has raised $1.4B. Avaya's last funding round was on Jan 2018 for a total of $1.0B

Avaya Investments

COMPANY

DESCRIPTION

AMOUNT

INVESTMENT DATE

ROUND

EXIT DATE

Cogito develops an AI-based emotional intelligence platform that provides customer conversational guidance and analytics solutions for businesses.
-
Oct 10, 2018
Series C
-

These are all the companies that Avaya has invested in. Avaya has invested 17 companies and its latest investment was Spoken Communications in Jan 2018. Spoken Communications develops and provides a cloud-based infrastructure management platform for call centers, outsourcers and enterprise.

Avaya News

May 6, 2021MarketScreener

Earnings Press Release (opens in new window)

(marketscreener.com) Exhibit 99.1 Media Inquiries: Investor Inquiries: Alex Alias Michael...https://w... See more »
May 6, 2021Telecompaper

Avaya beats quarterly outlook with 8% revenue growth

(Telecompaper) Avaya reported revenues for its fiscal second quarter to March up 8 percent year-on-ye... See more »
May 1, 2021Help Net Security

Avaya OneCloud CCaaS connects voice, digital and AI apps using a single visual design environment

Avaya introduced new capabilities for Avaya OneCloud CCaaS that deliver better outcomes for customers... See more »
April 30, 2021destinationCRM

Avaya Adds AI Workflow Capability to Avaya OneCloud CCaaS

Avaya OneCloud CCaaS has been infused with voice and digital customer engagement features. (Featured ... See more »
April 27, 2021UC Today

Avaya Cloud Office Hits New Territories

Leading communication companies Avaya and RingCentral recently announced a global expansion, and new ... See more »
April 20, 2021Telecompaper

Avaya Cloud Office adds new features

(Telecompaper) Avaya and RingCentral announced new features for Avaya Cloud Office by RingCentral as ... See more »
April 20, 2021TMCnet

Avaya Cloud Office Expands Globally with Enhanced Features

Avaya Cloud Office by RingCentral will now enable new business territories to access communication fe... See more »

Avaya Blogs

August 12, 2019Avaya Blog

8 Ways to Use AI in the Contact Center

Are organizations attempting to use artificial intelligence (AI) in the contact center? Yes, without ... See more »
August 5, 2019Avaya Blog

Saving Lives with Ground-breaking NG911 Technology

Without a moment's warning, you find yourself facing an emergency. Somehow, you manage to maintain y... See more »
July 31, 2019Avaya Blog

Quantifying the Value of Contact Center AI

Artificial intelligence (AI) is considered one of the most important technologies for 2019, particula... See more »
July 29, 2019Avaya Blog

Why Sports Companies Have Their Head In the Clouds

Sports are deeply rooted underfoot. Football turf, baseball diamond, swimming pool, red dirt tracks, ... See more »
July 25, 2019Avaya Blog

Going Mobile: Creating Experiences that Matter with the Avaya Mobile Experience

As some people who follow my blogs might know, one of the key projects I lead as Avaya's VP ofThe pos... See more »
July 24, 2019Avaya Blog

The Most Important Aspects of the Agent Experience

Brands are built on the great experiences that employees deliver to customers, starting with the cont... See more »
July 22, 2019Avaya Blog

Five factors to simplify customer experience

The Fourth Industrial Revolution has transformed customers into fickle buyers. Extensive digitization... See more »

Avaya Press Releases

April 14, 2021WebWire

Avaya Enabling the Composable Enterprise with New AI Capabilities in Collaboration with NVIDIA

� Avaya �(NYSE:AVYA), a global leader in solutions to enhance and simplify communications and col... See more »
April 13, 2021Business Wire

Intradiem's Intelligent Automation Solutions Now Available through Avaya Select Product Program

ATLANTA--(BUSINESS WIRE)--Today Intradiem announced that its portfolio of Intelligent Automation solu... See more »
April 12, 2021Press Release India

Avaya's "Life and Work Beyond 2020" Survey Reveals Organizations Play Key Role in Individuals' Well-Being

Business Wire India Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communic... See more »
April 8, 2021Business Wire

NJ/NY Gotham FC Announces Avaya as Premier Sponsor for 2021 Season

HARRISON, N.J. & RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--National Women's Soccer League (NWSL) team NJ... See more »
March 29, 2021centralcharts

Avaya Earns 2021 CRN Partner Program Guide 5-Star Rating For Enabling Partner Innovation and Customer Success Through Increased Cloud Adoption

Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaborat... See more »
February 3, 2021Business Wire

Engagent Health Addresses Critical Need for Healthcare Accessibility With Avaya OneCloud

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--The COVID-19 pandemic exposed a looming crisis in healthcare a... See more »
January 21, 2021Business Wire

Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud CCaaS Portfolio

RALEIGH-DURHAM, N.C.--(BUSINESS WIRE)--Avaya (NYSE: AVYA), a global leader in solutions to enhance an... See more »

Avaya Videos

February 18, 2020Avaya Vimeo Channel

"Ruthanne" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"Susan Pulfer" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"Thomas Roemer" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"Group All In" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"Jason Quesada" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"John Young" on VIMEO

Cast: AVAYA... See more »
February 18, 2020Avaya Vimeo Channel

"Mike Tennery" on VIMEO

Cast: AVAYA... See more »

Social Media

Avaya Headquarters

2605 Meridian Parkway Suite 200

Durham, North Carolina27713

1-908-953-7504

Driving Directions »

Trending Companies

Avaya Summary

ABOUT

Overview

Avaya Inc. (LON: AV.A) is a provider of unified communications, contact centers, networking and related services. Founded in 2000 and headquartered in Santa Clara, California with 11,610 employees, it operates as a holding company and provides enterpr...

CEO

Avaya's President & CEO, James M Chirico, currently has an approval rating of 84%. Avaya's primary competitors are Cisco, NEC & Unify, Inc..

Website

avaya.com

Frequently Asked Questions about Avaya

  1. When was Avaya founded?

    Avaya was founded in 2000
  2. Who is Avaya's CEO?

    Avaya's CEO is James M Chirico
  3. How much revenue does Avaya generate?

    Avaya generates $2.9B in revenue
  4. How much funding does Avaya have?

    Avaya has historically raised $1.4B in funding
  5. Where is Avaya's headquarters?

    Avaya's headquarters is in Durham North Carolina, USA
  1. How many employees does Avaya have?

    Avaya has 7,900 employees
  2. What sector does Avaya operate in?

    Avaya is in Telecommunication Services, Telecommunications Equipment
  3. Who are Avaya's competitors?

    Avaya's top competitors are Cisco, NEC, Unify, Inc.
  4. Who has Avaya invested in?

    Avaya's has invested in companies such as Cogito