AnswerDash

AnswerDash is an AI-based platform that provides contextualized customer support solutions for enterprises. Read more

Don Davidge's photo - CEO of AnswerDash

CEO

Don Davidge

CEO Approval Rating

82/100

Founded:

2012

Status:

ANSWERDASH TOP COMPETITORS OR ALTERNATIVES

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Gladly, Inc. is perceived as one of AnswerDash's biggest rivals. Gladly, Inc. was founded in 2015, and is headquartered in San Francisco, California. Gladly, Inc. is in the Internet Software industry. Gladly, Inc. generates $9.2M more revenue vs. AnswerDash.

Helpshift is a top competitor of AnswerDash. Helpshift is a Private company that was founded in 2012 in San Francisco, California. Like AnswerDash, Helpshift also operates in the Artificial Intelligence (AI) space. Compared to AnswerDash, Helpshift has 142 more employees.

Netomi is AnswerDash's #3 rival. Netomi is headquartered in San Mateo, California, and was founded in 2015. Like AnswerDash, Netomi also works within the Artificial Intelligence (AI) sector. Netomi generates 59% the revenue of AnswerDash.

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AnswerDash Acquisitions

No recent acquisitions found related to AnswerDash

AnswerDash Funding History

Since AnswerDash was founded in 2012, it has participated in 2 rounds of funding. In total AnswerDash has raised $5.3M. AnswerDash's last funding round was on Aug 2015 for a total of $2.9M

ROUND

FUNDING DATE

AMOUNT

INVESTORS

Seed
Aug 2015
$2.9M

Voyager Capital

Series A
Dec 2013
$2.4M

Since AnswerDash was founded in 2012, it has participated in 2 rounds of funding. In total AnswerDash has raised $5.3M. AnswerDash's last funding round was on Aug 2015 for a total of $2.9M

AnswerDash Investments

No recent investments found related to AnswerDash

AnswerDash News

April 26, 2017ITbriefing.net

AnswerDash Enhances Self-Service Customer Support Offering to Include Chinese, Japanese and Korean Languages

SEATTLE, April 27, 2017 -- AnswerDash, a leading provider of SaaS self-service customer support solut... See more »
February 28, 2017ITbriefing.net

AnswerDash Announces Technology Integrations and Marketing Partnerships with Freshdesk and inContact

SEATTLE, Feb. 28, 2017 -- AnswerDash, a leading provider of SaaS, self-service support solutions, ann... See more »
December 12, 2016NLP News

AnswerDash Delivers Predictive Self-Service Customer Support to Fixed-Wireless Leader Rise Broadband

AnswerDash Delivers Predictive Self-Service Customer Support to Fixed-Wireless Leader Rise Broadband ... See more »
February 7, 2016Small Business Trends

Provide Predictive Answers Before Your Customers Even Ask Them

If you'd like the customers visiting your company's website to not get lost looking for answers to th... See more »

AnswerDash Blogs

May 6, 2020AnswerDash Blog

The Eight Key Elements to Drive to CX Maturity and Impact Business Outcomes

There are many reasons a CX effort can get derailed: score-chasing; functional myopia; tool overload;... See more »
April 17, 2020AnswerDash Blog

How to Build a Culture of Customer Experience Management

Businesses everywhere are waking up to the value of customer experience and recognizing outstanding c... See more »
April 5, 2020AnswerDash Blog

5 Steps to Create a Customer Service with a Sales Focus

So if you are meeting the needs of your customers across all channels, where and when they are, commu... See more »
March 10, 2020AnswerDash Blog

Businesses can Maximize Automation for Better Customer Experience

It is amazing to know that businesses around the globe are still struggling in providing optimal cust... See more »
January 8, 2020AnswerDash Blog

Customer Success Vs. Customer Experience - Is There A Difference

So what separates the two? Are customer success and customer experience really the same thing? Or are... See more »
December 19, 2019AnswerDash Blog

7 Ways to Bridge the Chasm Between Marketing and Customer Experience

Nadia Cameron of CMO Australia shares insightful tips and recommendations on how to sync your market... See more »
December 8, 2019Qazzow Blog

5 Customer Experience Metrics to Measure

A positive experience doesn't just result in customer happiness but also leads to increased revenue. ... See more »

AnswerDash Press Releases

September 14, 2015MARKETWIRED

AnswerDash Raises $2.9 Million to Enhance SaaS Offering, Expand Sales and Marketing Efforts

Funding Helps Scale Company That Dramatically Reduces Customer Support Costs for Enterprises... See more »
July 9, 2015MARKETWIRED

Gartner Names AnswerDash a "Cool Vendor" in CRM Customer Service and Support, 2015

AnswerDash Recognized for Being Innovative, Impactful and Intriguing... See more »
June 3, 2015MARKETWIRED

AnswerDash Appoints William Colleran as New Chief Executive Officer

Former Impinj and Innovent CEO Will Drive Scale and Help AnswerDash Provide Breakthrough Online Conte... See more »
April 23, 2015MARKETWIRED

AnswerDash Analytics Provides Instant Insight Into Web Users' Behaviors

Website and Web App Customer Self-Service Technology Enables Companies to Improve User Experience and... See more »
February 12, 2015MARKETWIRED

AnswerDash Reports Customers Experience an Average Cost Savings of $20K a Year in Customer Support

Website and Web App Self-Service Technology Increases Sales Conversion Rates up to 85% and Reduces Cu... See more »
January 22, 2015MARKETWIRED

AnswerDash Announces New Hire Kevin Knoepp as Vice President of Engineering

Former VP of Product at Chef Joins AnswerDash to Grow Its Engineering Team and Scale AnswerDash's Con... See more »
December 18, 2014MARKETWIRED

AnswerDash Transforms Help Center Into Point-and-Click Contextual Self-Service Platform With Zendesk Integration

Leading Web Contextual Q&A Solution Now Automatically Syncs With Zendesk Help Center to Reveal Answer... See more »

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AnswerDash Headquarters

999 3rd Avenue Suite 700

Seattle, Washington98101

1-877-331-9998

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AnswerDash Summary

ABOUT

Overview

AnswerDash is an AI-based platform that provides contextualized customer support solutions for enterprises. AnswerDash was founded in 2012. AnswerDash's headquarters is located in Seattle, Washington, USA 98101. It has raised 5.3M in 2 rounds. The lat...

CEO

AnswerDash's CEO, Don Davidge, currently has an approval rating of 82%. AnswerDash's primary competitors are Gladly, Inc., Helpshift & Netomi.

Frequently Asked Questions about AnswerDash

  1. When was AnswerDash founded?

    AnswerDash was founded in 2012
  2. Who is AnswerDash's CEO?

    AnswerDash's CEO is Don Davidge
  3. How much revenue does AnswerDash generate?

    AnswerDash generates $5M in revenue
  4. How much funding does AnswerDash have?

    AnswerDash has historically raised $5.3M in funding
  1. Where is AnswerDash's headquarters?

    AnswerDash's headquarters is in Seattle Washington, USA
  2. How many employees does AnswerDash have?

    AnswerDash has 20 employees
  3. What sector does AnswerDash operate in?

    AnswerDash is in Artificial Intelligence (AI)
  4. Who are AnswerDash's competitors?

    AnswerDash's top competitors are Gladly, Inc., Helpshift, Netomi